On Wed, 25 Oct 2006 07:24:40 +0100, graywolf <[EMAIL PROTECTED]> wrote:

> Boy, there must be something out there lessoning me. I had a recent deal
> that I was not too happy about. Not the item, but the way the seller was
> acting. In the end it worked out, but I was up in the air about
> feedback. Now this here, and a thread on another list made my think it
> through, and I realized I could not give a rating based upon what I
> felt, but had to base it upon how the transaction turned out. I just
> left him a positive.
>
> Anyone can make a mistake. All you can do when that happens is offer to
> make sure it does not cost your customer anything. That means a full
> refund including all shipping. If John offered that then there is no,
> not any, in any, way that the customer has a valid complaint.

Sorry, I disagree. As Shel has posted, he took a partial refund as the  
least unsatisfactory option.  Any Ebay dispute is worrying, and I can  
imagine that dealing with JCO would be highly traumatic.

John

> Now, I will be the first to note that he has no idea of when to shut up,
> but he seems to share that with a lot of folks here on the list,
> including yours truly at times. But, damn it, once a deal is done it is
> done. I have always hated those folks who save up complaints to dump on
> you maybe years later. However, I am going to filter out any further
> posts with JCO in the title, flame wars are not fun to me.
>
>



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