Just looking at the other thread currently running about ebay and feedback, I thought I'd recount a little tale that might be of use to someone here.
I sold an IR remote used with Darkside flash units a while back on eBay. Here is the auction: <http://cgi.ebay.co.uk/ws/eBayISAPI.dll? ViewItem&item=7613651669&ssPageName=ADME:L:LCA:UK:31> it's old so the pics are gone but the listing is still there. A bloke won it, paid for it, received it, complained it wasn't working, and wanted to return it. The only thing that bothered me was that in the email communications we established, it seemed he'd already made his mind up before receiving the item. I always keep every email from / to buyers and sellers until an auction is well and truly finished. I kept these until today for just this occasion. Have a look. have a read and see what you think....... (my interspersed thought in parentheses) I always write and ask for the other party to 'touch base' to establish communications: ------------------------------------- --------------------------------------------------------------- Steve, Touching base as requested. Money will go tomorrow. Peter Hi Peter, Cheque received, thanks. Will post out the LC-4 in 7 days by Special Delivery (guaranteed before noon). Any particular day best for you as it will need a signature... Steve C Steve, Frankly it's a pain either way. I paid a premium price and then have to wait a week for someone that doesn't do Paypal. Just let me know when you send it please. Peter B (that's not very nice now is it. I instantly smell a furry rodent. Never mind, I give as good as I get, viz - - ) Peter, You paid a 'premium price' in an open and fair auction. I stated the details of the transaction fairly and clearly. Why I do not do Paypal on high value auctions is my own business. You did not have to bid, but seeing as you did, and won, I see no point in being downright rude about it. I was only trying to accommodate you as best I can. Have a nice day. Steve Steve, The point that you have missed is that indeed I paid a premium price (the LC-5 is the same price new in Hong Kong) in an open and fair auction but was not provided with (and I knew it before I bid as you say) a premium service! Unfortunately you were likely to be a bit quicker than International from HK (or the s/h one from Italy) and the birds will be out of the nest at the end of next week and I need the thing asap. I nearly sent you a postal order but finally couldn't be bothered with all the faffing around at the last minute. I have some legal training (my son is working on his third Law Degree) and am clear about what I am doing and what the Law of Contract says. Let's hope your description matches the item accurately when it arrives! Don't mean to be rude........but do have a really, really nice day. Peter (aha - a veiled threat. Excellent - this is starting to get juicy. Here we go......) Hi Peter, >The point that you have missed is that indeed I paid a premium price (the >LC-5 is the same price new in Hong Kong) in an open and fair auction but was >not provided with (and I knew it before I bid as you say) a premium service! Define 'premium service'. The only service I am providing is an eBay auction for a photographic item. >Unfortunately you were likely to be a bit quicker than International from HK >(or the s/h one from Italy) and the birds will be out of the nest at the end >of next week and I need the thing asap. I nearly sent you a postal order but >finally couldn't be bothered with all the faffing around at the last minute. With respect, not my problem. >I have some legal training (my son is working on his third Law Degree) and >am clear about what I am doing and what the Law of Contract says. Let's hope >your description matches the item accurately when it arrives! My description is accurate. Is that some kind of veiled threat? I have been dealing on eBay for 6 years and I have never come across anyone as rude and threatening as you sir. Thank goodness the rest of the eBay community seems to be good-natured and polite. >Don't mean to >be rude........but do have a really, really nice day. I'll take that with the same sarcasm I offered to you. Look, can we just crack on and finish the auction in a civilised manner? Normally I would (and in fact am already on some other auctions) post out the item on receipt of cheque, but as your feedback is not 100%, that is the only reason I am not. If you want the remote control ASAP, then I will allow 3 working days for the cheque to be processed. I will call my bank monitor progress, and assuming all is well, I will post the remote out to you this coming Friday - how does that sound? It will hopefully be delivered on Saturday, although the guarantee is by Monday am. I'm honestly not trying to be difficult and am happy to please but reverse the situation (putting the Paypal issue aside)- - would you really do it any differently from me? Cheers, Steve (okay, I could have been quite rude, but I think that was a fair reply? So finally the cheque arrived and was banked, and then - - ) Hello Peter, The LC-4 went out this morning (Friday) special delivery. Regards, Steve C (I just have a bad feeling about this......) Steve, Thanks very much. Regards Peter (so far so good...) Steve, Item has arrived, thanks. Will test over the next few days and get back to you. Regards Peter (continued in PART 2.........) -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
