Well they did reply quickly and were extrememely responsive to my questions, although I do prefer getting help on the phone in addition to having it written somewhere. I've got to find some time to work on stuff while I still have the free trial window (which I should have waited to sign up for until I decided what i was doing with it:) )
George Sinos wrote: >Yes, I've been very happy and recommend them whenever I think it's appropriate. > >The service is great. I've never waited more than an hour for a reply. > >Early in my use of their service I made a mistake with an order and >thought it was their fault. Andy checked it out, told me what I had >done wrong, corrected the error and resubmitted the order for no >charge. > >Over the years that I've been a subscriber they have continually >upgraded the service. > >For instance, when I first subscribed the basic level was unlimited >storage and 2GB of bandwidth. After they upgraded their communication >lines they bumped that up to 4GB. Now it's unlimited storage and >bandwidth at all subscription levels. > >They also store copies of your photos in three different cities. So I >use it as a supplement for my own backups. > >It's so unusual these days to find a quality product backed up by >great service at a decent price. > >See you later, gs ><http://georgesphotos.net> > >On 2/22/07, ann sanfedele <[EMAIL PROTECTED]> wrote: > > >>George Sinos wrote: >> >> >> >>>Ann - >>> >>>I've never had them print anything in black and white, but another >>>source of support is the message board at www.dgrin.com. >>> >>>Scroll down towards the bottom of the list and look for the forum >>>labelled "smugmug support" >>> >>>GS >>> >>> >>> >>Thanks, George >>I actually have chatted with help folk about it who suggested I upload a >>BW and >>send them a link and they would try a sample.... that sounded to me like >>they >>hardly ever do it, so thought I'd check >> >>I take it you've been happy with them? >> >>ann >> >> >> >>><http://georgesphotos.net> >>> >>>On 2/21/07, ann sanfedele <[EMAIL PROTECTED]> wrote: >>> >>> >>> >>> >>>>I'm struggling a bit with them but the email help has been very good and >>>>fast to respond -- >>>>I'd rather ask questions on the phone, though -- that bothers me a bit >>>>that I cant >>>> >>>>If anyone of you that is on it has had them print anything in black and >>>>white would you let me know what >>>>you thought of it? >>>> >>>>thanks >>>>ann >>>> >>>> >>>>-- >>>>PDML Pentax-Discuss Mail List >>>>[email protected] >>>>http://pdml.net/mailman/listinfo/pdml_pdml.net >>>> >>>> >>>> >>>> >>>> >>> >>> >>> >> >>-- >>PDML Pentax-Discuss Mail List >>[email protected] >>http://pdml.net/mailman/listinfo/pdml_pdml.net >> >> >> > > > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
