Rod,
I made a small purchase from B&H with absolutely no problems. So I am
confident that if I had ordered from them, I would have had the lens since
January.
It amazes me that there apparently have not been any in the country
since November. I have been told varies times for availability:
10-12-6
before xmas
middle of January
14-2-7
End of March
And now end of April
I first tried to order this lens in October!
I have no problem with the store that actually ordered the lens for me,
it's not their fault. So I am sticking with them.
I do have a problem with the other stores, who simply neglected to give
me a price. But I can now see why they maybe simply frustrated with Kennedys.
There appears to be something seriously wrong with distribution.
Stephen
At 19:33 3/04/2007, you wrote:
>Stephen,
>
>I decided to get a FA 50mm f/1.4 mid March this year.
>
>As I had problems with B&H authentication of my VISA payment attempts on the
>web orders and they would not accept a backorder in my phone contact after
>the small quantity available one USA night were sold b4 the store opened I
>went to Adorama.
>
>The lens was shown as back-ordered on their web site.
>
>I phoned and a very helpful customer service operator helped me with
>information on when the Credit Card is charged and shipping cost policies on
>part shipments.
>
>I then emailed the sales person she specified with the details of my
>multipart order with and a copy (as requested) to her.
>
>I then went to bed as it was about 3am :)
>
>The following day I forwarded by email - again to the same customer service
>person - my credit card authentication, scans of front and back of card and
>the first page of a recent bill to authenticate the address etc.
>
>The actual ordering was on the USA Friday morning and the lens was shipped
>via UPS on the following USA Monday and it arrived on the following Friday
>(local time) at my home in a Melbourne suburb.
>
>If the lens had not become available and there were significant items in the
>rest of the order their policy is to ship the other items and NOT to charge
>the card for delayed items until the item(s) is(are) shipped - they also
>bear any extra shipping costs involved.
>
>The lens cost me about US$220 and about US$35 for shipping which was
>considerably less than I found on web prices in Oz. Especially when the
>shipping costs were shared over the other items.
>
>My only loss is that if there is a warranty problem with the lens I may have
>to send it back to the USA for warranty service or possibly pay full rates
>for local service - this is a risk I am prepared to take with a lens.
>
>Hope this is of interest and help to you in deciding what to do in your
>current frustrating situation
>
>Rod
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