P. J. Alling wrote: > What gets me is when ATM's ask for a language preference, after I have > already given them my card. This should be programmed in. The damned > card should be encoded with my language preference. the bank already > knows it. > > A few years ago I was trying to sort out an entitlement number mix up and needed to call the client's merchant bank. The client's primary language was Spanish. After keying their account number in, the IVR automatically routed me to phone rep who answered in Spanish. Turns out, Spanish was her first language, too, and she barely spoke English. Go figure.
-- Scott Loveless www.twosixteen.com -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
