I'm hapy to share it ON list ---

[EMAIL PROTECTED]

I was given that my the guy I called who put a phone number right out 
there on the site
named Kevin...

I clicked on the "contact us" at the bottom of the page (any page) and 
glommed onto the
first phone number - since it was for advertising, I figured correctly 
he would -- I liked the
guy - I also got two very nice considered responses from Josh.

ann


Rick Womer wrote:

>How did you get a =response= from the photo.net
>guys???  I must have emailed them a dozen times, and
>have even sent snail mail, with no response at all.  I
>almost didn't renew my (paid) membership because of
>their awful customer service.
>
>If you would be kind enough to share their email
>address off list, I would appreciate it.
>
>Rick
>
>--- ann sanfedele <[EMAIL PROTECTED]> wrote:
>
>  
>
>>  Here is what I sent the photo.net guys
>>
>>ann
>>
>>
>>-------- Original Message --------
>>Subject: gripes and suggestions
>>Date: Wed, 27 Jun 2007 10:55:15 -0400
>>From: ann sanfedele <[EMAIL PROTECTED]>
>>To: [EMAIL PROTECTED]
>>
>>
>>
>>HI, Josh
>>
>>I just vented to Kevin on a couple of things about
>>the site after 
>>noticing that there was not only an
>>ad on the bottom of every page of my galleries, but
>>a rather large one 
>>that was blinking.  I can understand
>>you needing to use ads for free space, but I'm
>>paying for mine - it 
>>doesn't seem right.  At the very least,
>>there should have been a heads-up that you were
>>doing this.  
>>
>>this is me, btw
>>
>>http://www.photo.net/photos/annsan
>>
>>I do like the look of the thumbnail pages - someone
>>can get a quick view 
>>that downloads fast nicely.
>>
>>I do like that the little thumbnail of the photo.net
>>mascot dog is no 
>>longer on my page because at
>>least one person that I know of clicked on it
>>thinking they were going 
>>to see more of my stuff - and
>>even thought I took the dog pictures after she
>>looked - so I thank you 
>>for removing the dog.
>>
>>One other thing that has bugged me for a while...
>>the 3 photos that 
>>appear at the bottom of the
>>bio page are always the last three loaded instead of
>>3 that I have 
>>selected ads being ones I am
>>particularly proud of or best represent the type of
>>stuff I'm doing 
>>currently, etc.  Further, one
>>can rearrange galleries but not the thumbnails
>>within the galleries and 
>>the most recent photo
>>loaded is always the first in a group -- rather
>>counter-intuitive if one 
>>is building an essay or
>>sorts.   This is most certainly not an opinion I
>>hold alone -- several 
>>other photographers that
>>I know personally and are on photo.net have
>>expressed the same view.
>>
>>Was impressed with Kevin's openness and wilingness
>>to listen - he gave 
>>me your email address.
>>
>>I have to say that I don't want to leave photo.net
>>because of the godd 
>>things there but I have
>>already set up a new page on smugmug because I can
>>sell photos through 
>>them as well as
>>have a bit more control over the appearance of my
>>own page and the staff 
>>is quick to respond
>>to questions.   There is no advertising imposed on
>>my page there - 
>>except my own, that is :)
>>
>>Regards,
>>ann sanfedele
>>http://www.photo.net/photos/annsan
>>http://annsan.smugmug.com
>>http://home.nyc.rr.com/annsansdirectory/  
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
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>>http://pdml.net/mailman/listinfo/pdml_pdml.net
>>
>>    
>>
>
>
>http://www.photo.net/photos/RickW
>
>
>       
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