On the other side of the coin ... I know all the *Pros* have gone digital - but so have all of the *IDIOTS*.
Had a woman at my mini-lab yesterday wanting to know if I had gotten one of the kiosks fixed. ???????? To my knowledge it wasn't broken, but who knows with the help I have; so I asked her what problem she had, and she told me the kiosk was printing all of her pictures yellow. That kiosk doesn't print anything, it's just an order station - she'd downloaded images from her memory card to be printed on the Noritsu QSS-3300. She showed me the pictures. There was one of four women playing miniature golf at the beach. One of the women in the group had that "sunless" tan that comes out of a bottle & bleached blond hair. The customer complained the printer had turned the woman's hair yellow, because the woman really has red hair; and her skin was an un-natural orange color. I pointed out that all of the others in the photo didn't look yellow, and that the sky was a natural blue, the golf lanes were green, the reds were red, and the whites were white - that if the color was shifted it would be shifted for everything in the photo. And I pointed out that all of the photos would have the same color shift, that the printer couldn't just shift color for one person in one photo and not color shift anything else. She told me I didn't know what I was talking about. She then showed me some photos of a family get-together taken in somebody's living room. It's pretty obvious she had the white balance set for daylight and was taking pictures indoors under incandescent light. I tried to explain she needed to set the camera's white balance for the light. She told me I didn't know what I was talking about. I tried to show her that in her other outdoor photographs there was no color shift and explained that if the printer was printing yellow, ALL of the pictures; all of the colors would be shifted toward yellow. She told me I didn't know what I was talking about. She insisted on resubmitting the entire order, complaining she was on her lunch break and didn't have time to do it and I'd better get it right this time. I said yes ma'am and let it ride. We don't do anything to digital images submitted through the order kiosk. WYSIWYG. I checked 'em as they printed out though. The redhead is still blond, and her tan still came out of a bottle. I've been running the lab for about 6 months now, and I've only had one complete idiot come in with film. I get at least one a day with digital. On a good day, I won't get more than one, but I don't have many good days. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
