here you go - thought you guys would like to read an email I sent off
tonight to Phil Kerswill who's a manager in the Product Support Dept.
(BTW I've been giving Phil a hard time for hanging onto my camera for
6 weeks, so you'll have to read around the sarcasm a little bit)


Dear Phil,

Please contact me at your earliest convenience and walk me through
what I need to do in order to get a working k10D out of Pentax. I hope
I do not need to add that I don't wish to wait another 6 weeks for
this miracle to happen.

My K10D was delivered into my hands today (Friday) and I consider it
now to be in worse shape than it was when I mailed it to you 6 weeks
ago.

When I mailed it to you 6 weeks ago, the body was in perfect working
order, except for the flash which was in 100% non-working condition.

When I plugged the battery back in tonight, it was in JPG mode so I
switched back to DNG mode, turned off the beep, and exited the menu.
"That's odd," I said to myself, "it says RAW+ on the top display." I
turned the menu back on but it said "raw dng" and when I looked at the
top display it said "RAW." I thought I was imagining things. I took a
few photos. I deleted the photos.

I switched off the camera. The top display showed the number of frames
left. That's weird, it's never done that before. I switched it on. The
battery display appeared and the number of frames disappeared. The
shutter release would not work. I finally pulled out the battery and
put it back in. Everything reset itself back to beeping and JPG mode.
I reset the camera to DNG and non-beeping mode. I looked at the top
display. It reported "RAW+" again and a smaller number of frames
number. I shook the camera. It beeped and went back to displaying RAW
and a larger number of frames. I turned the camera off, cautiously.
The top display went blank (as it's supposed to).

Words cannot adequately express to you how I feel - suffice it to say
that I actually went and checked my receipt to make sure you had
returned the correct camera. Pentax has taken my camera which was
reliably working except for the flash which was dependably not
working, and it has turned it into a camera which might or might not
work at any given moment.

That's just... great.

--skye

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