From: Godfrey DiGiorgi > On Oct 21, 2007, at 6:04 PM, John Sessoms wrote: > >> But does that mean that you gotta be a pro to finally get service, >> or does it mean more professional service? > > A Professional Services program generally means a package of > equipment loaner/repair/expedited services designed to fit the needs > of the professional photographer. > > It is unrelated to a company's normal Customer Service program.
Yeah, that's 'bout what I expected. I think they'd get better value in the long run for improving their "normal" customer service. I like my Pentax cameras, but can't say I'm satisfied with my experience with Pentax customer service. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
