A good local store is worth it's weight in gold.

I'm lucky, I've got good relationships with 2 different stores.

-Adam

On 12/6/07, Charles Robinson <[EMAIL PROTECTED]> wrote:
> I've come to praise my local camera store, not bury it.
>
> Some of you have seen my plaintive rant about how my DS is not
> functioning well with my Sandisk Ultra II cards I've just purchased.
>
> I went to the store where I purchased my camera, ready to plead my
> case for why my extended warranty (which had just expired) ought to be
> extended enough to cover this issue.
>
> I was just about done with outlining the problems I'd been having for
> a while - pointing out that they had started long before the warranty
> had expired, when the manager of the store came up behind the clerk I
> was talking to and said "3-4 weeks?  We can make that work"
>
> Then - this is great - he prints out my original purchase information
> and it shows that my extended warranty is good until November of
> 2008.  I was OFF by a year.
>
> And even better: As he strolled back from the printer, he stopped at
> the used camera cabinet, pulled out an istDL, and brought it back with
> him. "It could take a couple of months for your camera to come back,
> so you can use this in the meantime".
>
> Wow!
>
> So, the total time for me to stop, explain my case, and be out of the
> store with a functioning (interim) camera was just over 10 minutes.
> It is clear to me that if I am going to purchase a Pentax someday to
> upgrade my DS, it's going to be at that store and I'll probably cough
> up the extra $100 for the extended warranty again.  I carry this one
> camera (or its future replacement) around way too much to want to risk
> it screwing it up.
>
> There are those who will argue that the extended warranty is a waste
> of money, but in my case it has paid off.  So do what your heart tells
> you, but I sure know what works for me and my peace of mind!
>
>   -Charles
>
> PS: The store was National Camera Exchange in Golden Valley, MN.  I'd
> recommend them to anyone in this neck of the woods who wants/needs
> Pentax stuff.  yay!
>
> --
> Charles Robinson - [EMAIL PROTECTED]
> Minneapolis, MN
> http://charles.robinsontwins.org
>
>
>
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-- 
M. Adam Maas
http://www.mawz.ca
Explorations of the City Around Us.

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