Aaron wrote:

>> When I was working at Sterling we had a guy who brought in a camera (a
>> Pentax MZ-50, actually) that had a badly deformed shutter with a
>> thumbprint in the middle of it.  He insisted for about fifteen minutes
>> that it had just been that way when he opened the camera and that no one
>> had touched the shutter, but then I pointed out the thumbprint.
>> 
>> He then switched tactics and insisted that we were at fault for "selling
>> him a camera with a shutter", because if it didn't have one, he couldn't
>> have wrecked it.
>> 
>> Astonishingly, Pentax Canada did the repair under warranty!

Aaron,
I just hope the wall in your shop came with a warning sticker that says
"Warning: Do Not Bang Head On This When Dealing With Idiots. Injury to Skull
May Result." If it didn't, perhaps you still get a free replacement wall.

--Mike
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