Just to keep those of you who are interested in using Blurb & have
been concerned about the dramas a friend of mine has had with having
his book published I'm posting this latest update:

<quote>

Some might remember the problems I had with books printed through
Blurb starting back in June '08 (see topic at Blurb
<http://forums.blurb.com/forums/5/topics/3292>). Well it's four months
now and the saga continues.

Publicly, in the forum link above, they tell people that they are
communicating with me privately, and that the problem is caused by
moiré patterning, which is totally bogus in this case.

Privately, they clearly do not want to deal with this issue publicly,
and they tell me this issue only happens with high quality scans from
film. Further more, they tell me they are unauthorised to approve
another print run of my books at this time. It has been implied that
if I place an order it may be at my own risk, and if that order is
also faulty, they may take no responsibility.

I get the distinct impression they are fully aware that they get the
best results from images from digital cameras and not high res scans
from film.

Here is a direct excerpt from the last private response I received
back in August:
"I am sorry that you inadvertently became part of an internal testing
process, and I thank you for helping us find a printing issue. That
issue is a rare-yet-severe one, and the good news is that it is
not-at-all random. It's occurring only under very specific
circumstances, and even then only at specific printers with older
raster image processing software." [Blurb customer support email
received 19/8/2008] (oh by the way, the "older raster image processing
software" was an upgrade rolled out and installed between my first
order in April '08, and my second order June '08).

If you're planning a Blurb book from your digital camera, you'll
probably be ok, but if you're getting professional scans from film,
Blurb is a bit of a Russian Roulette.

<forums.blurb.com/forums/5/topics/3292>

</quote>

Seems that the printing machine technology is trying to kill off film too.

:-/

Cheers,

Dave

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