Your business hours are ridiculous. Closing at 5pm Mountain Time (4pm here
in California) means people have to call you from work if they need help,
which in my case is very much frowned upon.
Also, your email support is broken. I wrote you about my
delayed-SDM-function lens problem and you suggested I get the latest
firmware even though my K10D wouldn't be able to use an SDM lens at all
without that firmware. Then you tell me to either call (whups you're closed
again) or reply to the email, but the [email protected] address that was in
your email to me clearly won't work (I tried, just to be sure).
I guess I'll be wasting my lunch break on the phone with you tomorrow.
Thanks a bunch, Pentax.
John
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