----- Original Message ----- From: "P. J. Alling"
Subject: Re: Message from Henry Posner, Part I
I could make a crack about the Harvard School of Business being nearly as destructive to good business as the Harvard School of Government has been to good governance, but I won't.
I was thinking that quoting from the Harvard Business School as a means of defending one's shaky business practices might not be wise in light of the present economic climate and what brought us to it, and I was going to refrain, but then, what the Hell. We are being all touchy feely, and how often do I get to agree with Peter.
I found that quote of Henry's to be right up there with the "We'll just presume we have a can opener" theory of economists stranded on a desert island. Hey Henry, do some math if you are able to. If you drop 10% of your customers every year, how many years does it take before you can't get new ones because you've dropped them all?
William Robb
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