Just tagging onto the thread here. Responding in general, not to Marks specifics.
I've been following this for a couple of days and what surprises me is the attitude of "aha, I caught you, the rules say you have to do this, so there!" Because of long standing experience with B&H I'm convinced this was a mistake. But it would not make any difference to me. If I was approached by any vendor that said, "we made a mistake, here's how we would like to make up for it. You won't get as good a deal as you thought, but it will be the best we can do or we'll take the mdse back at our expense, refund your money and call it a day." I don't think I could say "aha, the law says you have too lose money because there are other people in the past that have done this on purpose." I wouldn't feel right treating anyone that way. I would of course, take this into account in future transactions. Now, on the subject of bad customers. Yes, they do exist. Women, for example, that buy a dress, wear it to a function, and return the dress to the store. A friend's wife, who bought several place settings of fine silver for a party, used it, washed it, and returned it to the store. The handy homeowner who buys a tool, uses it for one job, then takes advantage of the store's "no questions asked" policy to return the tool. (Ask anyone who's worked in the Sears tool dept.) These people raise the cost of doing business which raises prices for all of us. You guy with the attitude of "the store should eat the cost." You do understand that that raises the cost of doing business which only raises the price for everyone else, don't you? >From the standpoint of learning about human nature, the most valuable jobs I ever had were the retail jobs I worked while going through school. Stepping down from my soapbox now, gs -- George Sinos -------------------- www.georgesphotos.net -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
