----- Original Message -----
From: "Larry Colen"
Subject: Kudos to Paul C Buff
In December, I was shooting a dance workshop and one of my PCB White
lightnings let the smoke out of its power capacitors (as it has been
diagnosed).
I finally sent it in for repair, with the blown caps, it can't be
repaired. They offered me 1/2 off any of their X series flashes. I'll
be getting my X1600 sometime next week.
When I compare the price of their replacement bulbs with other brands,
and look at this level of service on a dead 20 year old flash, I must say
that I'm very favorably impressed.
Paul Buff has been very successful by having a very customer oriented
business model.
I'm surprised that they weren't able to replace the capacitor (presuming
that is all that was wrong). I recall when he first put his lights on the
market that they were pretty much from parts available at Radio Shack.
William Robb
--
PDML Pentax-Discuss Mail List
[email protected]
http://pdml.net/mailman/listinfo/pdml_pdml.net
to UNSUBSCRIBE from the PDML, please visit the link directly above and follow
the directions.
