From: "Bob W"
For the last couple of weeks I've been coming home each day to voicemails
sent every hour by Barclaycard (essentially Visa) wanting to speak to the
people from whom I bought this house. Fifteen (yes, fifteen!) years ago! A
few times I've picked up the phone to answer them and told the people on the
other end that these people don't live here any more, and to stop calling
this number. I might as well piss into the Pacific for all the difference it
makes. I've even tried phoning the number they want the people to call, but
it's a robot with a menu that never leads to a human. Their website doesn't
want anyone to contact them unless they're an account holder, which I'm not.
Earlier today I found a very well-hidden Contact Us link on their site which
doesn't require me to hold an account with them before I can get in touch,
so I've sent them an email. Following that I went out to play squash, only
to come home 30 minutes ago to another 2 robot calls from these f_ckwitted
bell-ends and an auto-response to my email telling me that they're too busy
to get in touch and to wait for a few days.
Sounds like the kind of problem you should be able to refer to the
state's Attorney General's Office or whatever equivalent y'all have over
there.
MOST of the time just keep pressing zero no matter what choices are
offered from the menu and eventually the machine will give up and
transfer you to a real live person.
Sometimes that person is even in the same country you're in.
Alternatively, just wander into the nearest Barclay's Branch office and
offer to rip the manager a new asshole (arsehole?) if he doesn't get it
sorted out "toot sweet".
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