From: "Bob W"
If you should ever have reason to finance the purchase of an
> automobile and the sales person suggests:
>
> Citizens Automobile Finance of Providence Rhode Island; a
> wholly owned subsidiary of Citizens Bank of RI; a wholly
> owned subsidiary of the Royal Bank of Scotland ...
>
> - just go ahead and PUNCH HIS LIGHTS OUT RIGHT THEN AND THERE.
>
> Save yourself some grief.
>
> They are SCUMBAGS who do not deal in good faith.
>
> "good faith"
>
> Definition: The observance of honorable intent in business
> relations and the avoidance of any attempts to deceive in
> assuming and performing contractual obligations.
Royal Bank of Scotland is currently owned by the British government, so
please do feel free to vent your spleen on any available UK taxpayer.
Sounds like YOUR government at least got SOMETHING for all the money
they poured into bailing out your banks. Whether you got your money's
worth or not, I'll leave for you to decide.
Do you think it would help if I wrote Her Majesty a short note asking
her to instruct her minions to get their heads out of their asses?
Short version of the back story:
I have an elderly relative, in very poor health, who can no longer drive
and I have been tasked to dispose of her automobile & pay the off the
loan. I have power of attorney for that transaction.
Citizens holds the lien. I found a buyer and obtained a "10 day payoff"
from Citizens, which was tendered by the buyer in the form of an
Official Check from their bank, IAW Citizens instructions.
FedEx overnight letter received and signed for by Citizens first thing
the next morning.
Citizens accepted the payment, but now refuses to release the lien or to
return the payment.
I'm possibly going to have to reimburse the buyer out of my own pocket
and sue Citizens to recover.
I just had to have somewhere to let my feelings out. I spent the day
yesterday driving up to see my relative who was hospitalized just about
the same time I was posting on Wednesday.
I no longer have steam coming out of my ears this morning, although I'm
still mad as hell. My blood pressure is up again just in the time it
takes to write this.
--
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