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From: "John Celio"
Subject: I don't like being the squeaky wheel, but...
I just got my DA* 16-50 back from repair, but I didn't have to pay for
it: my email to Ned Bunnell, in which I expressed my extreme
disappointment that my lens would go bad while sitting on a shelf for
four months, apparently convinced C.R.I.S. to see my point of view. I
don't like having to be a squeaky wheel to get problems solved, but I
think in this case it was worth it. Let's hope the repair sticks this
time.
I really think Pentax should just man up and put a damned near forever
warranty on these lenses. It's their crap technology, why should we have to
pay for it over and over?
At the very least, it shouldn't be a profit center for them.
William Robb
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