It's a standard install and software key for CaptureOne (tied to an account at phaseone.com), difficulty is right in between LR and Photoshop (harder than LR, easier than PS) for activation. C1 comes with the PhaseOne and Mamiya packages (IIRC Leaf still ships with their own, crappier, software, but the backs are supported by C1 and LR/ACR).
If he had to call tech support he was almost assuredly not following the simple instructions or his account was screwed up somehow. PhaseOne's activation scheme is frankly brilliant, it's designed specifically so you can deactivate one of your home installs, pickup a rental laptop on location with your rental camera kit, activate C1 on the rental with your account and have your software working fully on _your_ license, deactivate it on return of the kit (or remotely) and then reactivate your home systems when you get home to process the files. It's a good combination of low hassle and portable licensing. I've never had an issue across 5 machines and multiple versions of the software (I currently own C1 5 and 4.8, both non-Pro versions, will add 6 when support for the Sony SLT's ships). -Adam On Thu, Jan 13, 2011 at 7:34 PM, Steven Desjardins <[email protected]> wrote: > He said his biggest problem was getting the software installed and > activated. He said he needed tech support and suspects that the > reader will as well. I cant find a way to clip out the exact quote > from my digital copy of SB. > > On Thu, Jan 13, 2011 at 7:12 PM, Adam Maas <[email protected]> wrote: >> If their biggest complaint was the software, the Reviewer was an >> idiot, CaptureOne (the software package for the 645DF) is only the #2 > getted> RAW conversion package on the market and is probably #1 for the sort >> of customer that would be buying a MFDB solution. The software is >> bulletproof and incredibly powerful but lacks the organizational >> features of Lightroom (C1 is designed to be used in parallel with a >> DAM solution). I used it for several years before moving to LR for the >> DAM capabilities (driven more by how crappy Expression Media is than >> any problem with C1, EM sucks, C1 doesn't but LR replaces both. I >> still use C1 for some work though as its base conversions can be >> significantly cleaner at high ISO's than LR's). If it simply wasn't >> liking the software UI on the digital back, there's a reason why >> PhaseOne offers 3 completely different UI paradigms (PhaseOne backs, >> Leaf backs and Mamiya DM backs all have completely different UI >> paradigms and work on the DF). The Leaf backs are closest to what a >> DSLR shooter would expect. >> >> The primary market for 645's is high-end location work, a pure studio >> shooter will likely have an RZ or RB system instead, with a full >> selection of leaf shutter lenses (rather than 3) and bellows focusing. >> The entire point of the 645DF over other 645's is daylight sync >> (1/1600 flash sync when using the 3 LS lenses with a P65+ or P45+ >> back, 1/800 with other backs and LS lenses). >> >> -Adam >> >> On Thu, Jan 13, 2011 at 6:48 PM, Steven Desjardins <[email protected]> wrote: >>> Look here, if you're going to confuse the issue with the facts. . .;-) >>> >>> SB just said that few of these will ever leave the studio. Their >>> biggest complaint, as I understood it, involved the software. >>> >>> On Thu, Jan 13, 2011 at 5:47 PM, Adam Maas <[email protected]> wrote: >>>> I've used a 645DF (at a PhaseOne demo session for CaptureOne 5), it's >>>> not just a studio camera and while not as slick as the 645D, it's >>>> quite easy to use once you get the hang of it. Plenty of people >>>> shooting in the field with it too. >>>> >>>> -Adam >>>> >>>> On Wed, Jan 12, 2011 at 9:47 PM, Steven Desjardins <[email protected]> >>>> wrote: >>>>> I just read a review of the PhaseOne 645DF in Shutterbug. Aside from >>>>> being considerably more expensive than the 645D, there was an obvious >>>>> difference in the reviews of the 645D. The DF is a studio camera and >>>>> a but hard to use. >>>>> Most of the 645D reviews have a guy running outside in the rain with >>>>> the D and popping off these amazing nature shots. Price aside, Pentax >>>>> may have really nailed the Digital MF field camera. >>>>> >>>>> >>>>> >>>>> On Tue, Jan 11, 2011 at 11:18 AM, DagT <[email protected]> wrote: >>>>>> I had the chance to try it today when I got my K-5, and I just have to >>>>>> add one thing: The viewfinder was a dream! >>>>>> >>>>>> DagT >>>>>> http://www.thrane.name >>>>>> >>>>>> >>>>>> >>>>>> Den 6. jan. 2011 kl. 23.20 skrev AlunFoto: >>>>>> >>>>>>> Fiddled with a 645D today. Some observations: >>>>>>> >>>>>>> 1. The aperture coupler works. One can bring any lens out of its "A" >>>>>>> position, and the aperture is still reported correctly to the camera. >>>>>>> >>>>>>> 2. With extension tubes attached, exposure remains correct. Lens IDs >>>>>>> of FA and DA lenses are not reported, though. >>>>>>> >>>>>>> 3. Exposure of snow scenes is more conservative (ie a little too dark) >>>>>>> than what you find with eg. K-7. >>>>>>> >>>>>>> 4. There's no snap-in focus with manual focus lenses. This is the same >>>>>>> as for 645N/645Nii. >>>>>>> >>>>>>> 5. You will not boost your FPS by going from "single" to "multiple" >>>>>>> drive mode. :-) >>>>>>> >>>>>>> 6. There is a blessed absence of LiveView, video, and in-camera >>>>>>> post-processing presets. >>>>>>> >>>>>>> oh, and what should be the zeroth point: >>>>>>> It takes absolutely fabulous pictures, even of crappy motifs. :-) >>>>>>> >>>>>>> Jostein >>>>>>> >>>>>>> -- >>>>>>> http://www.alunfoto.no/galleri/ >>>>>>> http://alunfoto.blogspot.com >>>>>>> >>>>>>> -- >>>>>>> PDML Pentax-Discuss Mail List >>>>>>> [email protected] >>>>>>> http://pdml.net/mailman/listinfo/pdml_pdml.net >>>>>>> to UNSUBSCRIBE from the PDML, please visit the link directly above and >>>>>>> follow the directions. >>>>>> >>>>>> >>>>>> -- >>>>>> PDML Pentax-Discuss Mail List >>>>>> [email protected] >>>>>> http://pdml.net/mailman/listinfo/pdml_pdml.net >>>>>> to UNSUBSCRIBE from the PDML, please visit the link directly above and >>>>>> follow the directions. >>>>>> >>>>> >>>>> >>>>> >>>>> -- >>>>> Steve Desjardins >>>>> >>>>> -- >>>>> PDML Pentax-Discuss Mail List >>>>> [email protected] >>>>> http://pdml.net/mailman/listinfo/pdml_pdml.net >>>>> to UNSUBSCRIBE from the PDML, please visit the link directly above and >>>>> follow the directions. >>>>> >>>> >>>> >>>> >>>> -- >>>> M. Adam Maas >>>> http://www.mawz.ca >>>> Explorations of the City Around Us. >>>> >>>> -- >>>> PDML Pentax-Discuss Mail List >>>> [email protected] >>>> http://pdml.net/mailman/listinfo/pdml_pdml.net >>>> to UNSUBSCRIBE from the PDML, please visit the link directly above and >>>> follow the directions. >>>> >>> >>> >>> >>> -- >>> Steve Desjardins >>> >>> -- >>> PDML Pentax-Discuss Mail List >>> [email protected] >>> http://pdml.net/mailman/listinfo/pdml_pdml.net >>> to UNSUBSCRIBE from the PDML, please visit the link directly above and >>> follow the directions. >>> >> >> >> >> -- >> M. Adam Maas >> http://www.mawz.ca >> Explorations of the City Around Us. >> >> -- >> PDML Pentax-Discuss Mail List >> [email protected] >> http://pdml.net/mailman/listinfo/pdml_pdml.net >> to UNSUBSCRIBE from the PDML, please visit the link directly above and >> follow the directions. >> > > > > -- > Steve Desjardins > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. > -- M. Adam Maas http://www.mawz.ca Explorations of the City Around Us. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.

