On 2011-01-22 22:11 , Darren Addy wrote:
Those Amazon reviews from Ann's link are pretty darn revealing. I don't think I've ever seen that high a percentage of reviews giving something 1 star. "An Astonishing Experience: Three Drives Purchased - Three Drives Failed" is just one review.
skimming those reviews suggests that in some cases turning the drive off & on again is a temporary fix
other than that the reviews strengthen my hunch that cracking the enclosure and putting the drive that you find inside into a new enclosure (or a "dock") will get your data back; i can understand wanting to get help with that -- if so, find a competent friend (avoid Geek Squad and similar services)
i'd hesitate to send it back to Seagate since in my experience the drive manufacturer takes no responsibility for data recovery
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