On Nov 12, 2011, at 01:00 , Joseph McAllister wrote:

> They sure got the programmers out of the Pentaximaging site for sure.  I 
> spent almost an hour trying to register my product. Form filled in correctly, 
> check. The submit button just would not work.

email from Pentax explains: The product registration link on our website may be 
deactivated at this time.  However, product registration is NOT required for 
warranty coverage on your PENTAX K-5.  Keep your sales receipt (and extended 
warranty card if you purchased one) and send a copy of it with your product if 
you have to return it to us for warranty service.

—Fine, as long as I remember where I put it. I am in no way an organized person 
as normal folks would think organized means. I'll be away from home for some 
time this January, February, which means I'll need to take my warranty and 
bills of sale paperwork with me. If the Pentax site would let me register the 
camera, then there would be a record of when I bought the camera. Would be 
invaluable while traveling within the states. Anywhere else I'd have to ask for 
an additional International Warranty, at no cost, but it's another thing I'd 
have to remember to do.

> 
> I am currently awaiting the outcome of my trying to register my Rode 
> microphone for it's extended 10 year extended warranty on their site. Been 
> telling me to wait now for 30 minutes after I clicked on "Submit". "Please 
> Wait…".
> 
—No joy yet on this.

> On the Sandisk site, I downloaded the free "RescuePro" data recovery software 
> for the Mac. Says to run it and put in the activation code. The little 
> snippet requirement App that let you input that code crashed every time the 
> main app tried to run it. Nothing on their website would let me do anything 
> online other than complain.
> 
—This turned out to be a Mac guy (me) so used to every developer tying their 
software to Apple's built into the OS "Installer" which, when an application is 
downloaded, invokes the installer, unzips the file to a virtual disk (DMS) and 
mounts it on the desktop, opens said disk to a window telling you it is ready 
to install. Rescue "PRO" does none of the above. Everything has to be done 
manually. "Heavens to Murgatroid" I had been trying to run the application from 
within the DMS disk image, a no-no.

> Hell of a night.
> 
—To top the weekend off, Friday I ordered thru Amazon, shipped from Blue 
Proton, 4 16 GB SD Pro chips, 'cause they offer a card reader with each like 
product you buy. Notified that they shipped yesterday (Sunday) as I looked at 
the invoice. I should have paid more attention when I ordered! Yes, I was given 
4 'free' card readers for a deduction of $12 off the products prices. BUT, they 
charged me $31.76 for shipping! 4 SD cards, 4 little single slot card readers! 
6-8 ounces! Not overnight, not 2 day or 3 day, but plain old USPS. 5 - 7 days! 
Their out of pocket could not be more than $5.00 shipping. If Amazon was 
selling these, the shipping would have been $5.49 from their postage charts. 
But Blue Proton is a merchant who basically advertises on Amazon, who should be 
ashamed to allow such a rip-off to grace their reputation. Blue Proton, who is 
actually a shell front for IT Supplier Inc..  Amazon claims that there is no 
contact method for this seller by either name. They don't even have an email 
address.

—Here is how this Blue Proton gets away with this. A quick look at their 
shipping charges page looks like any other, and the shipping charges seem 
reasonable. Until you look closely. They charge $3.99 shipping for any USPS 
shipped items. EACH!   8 items=$31.92   They only charged me $31.76, so I guess 
I got a discount, eh?

—On the up-side, a careful reading of Blue Proton and Amazon's various policies 
shows me that Amazon's A-z guarantee will cover this order, because I paid with 
my Amazon Visa card. It was touch and go for a while, as Amazon's policy on 
non-covered merchandise says that "digital" items are not covered. They provide 
no definition of "digital", so I had to call again. They don't know what 
digital items means either. No clue. I asked about the Kindle. DIgital? I 
guess. MP-3 players Digital? iPod, iPad? DSLR? Memory DIMMs? They don't know 
about them being digital devices, but they are all covered. Covered under being 
"Electronic" items.

—Blue Proton's Amazon listed items are sold by IT Supplier, fulfilled and 
shipped by Amazon. Amazon, as I said before, would have charged $5.49 to ship 
this order. So did they "fulfill" and ship it? Don't know. Won't know until I 
receive it in 7-8 days.

>From Amazon's site: The site that claims "Digital Items" are not covered by 
>the Amazon A-z guarantee.

   Your Digital Items
See digital products you've purchased from Amazon and music and files you've 
uploaded.

   Kindle
Amazon's revolutionary wireless reading device. Read your Kindle books on your 
Kindle, PC, Mac, or mobile device. Shop Kindle Store

   Amazon Instant Video
Instantly watch hit movies and TV shows, in HD, on your computer or on your TV. 
Shop Amazon Instant Video

   Amazon MP3 Store
Shop 17 million songs and find bestselling albums from $7.99 every day. Explore 
new releases and find fresh deals daily. Shop MP3 Music

   Amazon Cloud Drive
Store your music, photos, videos and documents on Amazon's secure servers.

   Games & Software
The best way to get games and software. Instantly download thousands of titles.

   Amazon Appstore for Android
Get a paid app for free every day and shop for apps using Amazon's trusted 
payment technology. Shop Amazon Appstore.

—All of which they've told me they cover.


—I'm stopping now. This gets so convoluted as all policies are brought in, it 
would drive a sane man insane. Maybe it already did.

Joseph

> On Nov 11, 2011, at 16:14 , Ann Sanfedele wrote:
> 
>> Hi Gang,
>> I just got an email from PPG folk which said they believed they fixed the 
>> problem... and I'm happy to report they did.
>> 
>> The size of my file was larger than the base requirement and it was smooth 
>> sailing.  I clicked the Manual enter exif thing and filled everything in 
>> that I knew and left other info blank... almost immediately my scanned photo 
>> appeared in my pending bin.
>> 
>> Now... where was I???
> 
> Joseph McAllister
> [email protected]
> 
> There is no off position to the genius switch.
> Genius can, however, be observed as insanity.
> 
> 
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