So glad the process was speedy! Be sure to give us a report on the fix! Cheers, Christine
On Apr 2, 2012, at 10:02 AM, Christine Nielsen wrote: > On Fri, Mar 30, 2012 at 11:09 PM, Walt Gilbert <[email protected]> wrote: >> I'll remember this the next time someone starts yakking about Pentax's poor >> customer relations. > > You know, I've been one of those yakkers in the past. ;) > > But, this time around, it's much more smoothly than I ever > anticipated. I'm guessing things are slow over there right now, and > they happened to have in stock whatever parts they needed to do the > fix. So, lucky me! > > To their credit, though, I will add that someone from service called > me - on both my cell & home numbers - to confirm how I wanted it > shipped back to me. Anticipating a longer wait for repair, I had > stated in my letter that I would be willing to pay for expedited > return shipping, since I have a couple of jobs coming up for which I'd > really like to have it... And it was just going to kill me to wait 5 > business days for it to ship... Anyway, they apparently read the > letter (!) & followed up. In the end, I decided to just go with > regular shipping, and she assured me that it would go out that > afternoon. > > All in all, very pleasant. Keeping fingers crossed that the camera is > in good shape, too! > > :) > -c > > >> -- Walt >> >> >> On 3/30/2012 10:00 PM, [email protected] wrote: >>> >>> That's great gnus! >>> >>> cheers, >>> frank >>> >>> "What can be asserted without proof can be dismissed without proof." -- >>> Christopher Hitchens >>> >>> --- Original Message --- >>> >>> From: Christine Nielsen<[email protected]> >>> Sent: March 30, 2012 3/30/12 >>> To: "Pentax-Discuss Mail List"<[email protected]> >>> Subject: Pentax Service Express Lane >>> >>> Well, whadaya know! My camera, which I sent to Arizona on Monday, is >>> already heading back home. Repaired. Woot! >>> >>> :) >>> -c >>> >> >> >> -- >> PDML Pentax-Discuss Mail List >> [email protected] >> http://pdml.net/mailman/listinfo/pdml_pdml.net >> to UNSUBSCRIBE from the PDML, please visit the link directly above and >> follow the directions. > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
