I just (finally) purchased a NEX-7 and should receive it tomorrow. However I read these two reviews on Amazon.
Dear me. What should I do? #1: I bought the Sony because both of my good cameras were in the shop. I thought the Sony might make a useful backup camera. As it turned out I made a very bad choice. The most annoying aspect of the camera was the useless video capability. If I want a video camera (I don't), I'll buy one or use thre one that I have. I am a photographer, not a videographer. But the Sony apparently wanted me to be a videographer because whenever I tried to take a picture, the camera was busily taking video of the sky, my leg, or the ground. By the time I got the video turned off, the shot I wanted to take was gone. sigh. . . . I put an o-ring over the video button which is in a bad place causing the users thumb to constantly touch the button and turn on the video. The o-ring helped a little, but did not solve the problem by any means. If I did manage to take a picture, the quality was substandard, apparently due to the poor lens quality. The camera felt cheap and tinny. Too light and insubstantial. The two programmable knobs were unnecessary and useless. The camera was difficult to handle because it was so light and because it did not feel solid in the hand. The documentation that came with the camera was woefully lacking in content and size. The on-camera flash mechanism looked and felt weak and looked likely to break. I finally gave the camera to my daughter, hoping that she might use it, but she had the good sense to leave it alone. #2: I was (please note past tense) interested in purchasing the Sony Nex 7 camera. I had investigated it on the internet but still had some doubts that I wanted cleared up. Having purchased a Sony NEX 3 with a Sony telescopic lens and finding out that the automatic focus would not work I din't want to make the same expensive mistake again. I wanted to know what lenses I should buy and if they would work with the automatic focus. I called the Sony help line and first was told that the camera had not been launched. The person that I spoke to did not know anything about cameras. I asked to be passed to someone that had more knowledge about cameras. They passed me to JR. When I started asking JR questions about the camera he tells me he "will look it up". I asked him if he know about the camera or had ever used it. He proceeded to tell me no he didn't but he could answer all my questions. When I explained that I wanted to have a dialog with a knowledgeable person and not have to go back and forth with him in the middle he informed me that their experts did not handle calls directly. That everything had to go through a CR person. I was not going to waste my time asking questions and then waiting for him to ask someone and then get back to me--ridiculous. I then asked to speak to a supervisor to express my dismay that a couple such as Sony did not or could not give better service he informed me that he would pass on my complaint. There isn't even a way to complain about poor service with these people. It is no wonder that Sony has been losing money forso many years. Until they start listening to their customers they will continue down the same road. Bottom line; if I can't get information about the camera before I purchase it what kind of service will one gets after it is bought?? -------------- I'm not even opening the package... the UPS guy can just take it back. :) Tom C. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
