Suggestions welcome for an Anti-virus program that will actually have
some kind of technical support that can be contacted by telephone or
email, and not just a web "community" on Twitter and Fakebook.

I've been using AVG since 2007 when I retired from the Army & no longer
could get Semantec/Norton AV from the Army's servers. Plus
Semantec/Norton AV were so bloated by that time running them on my
computer wouldn't leave any processing power to run applications.

AVG has worked well for me in the meantime, good enough that I actually
bought the paid version instead of just using the free one. But now,
after all these years, I've had something detected and I can't get any
information from AVG.

Threat: Hidden application
Object Name:
Severity: High
State: Secured
Identified by: Anti-Rootkit

Extended element information:
Threat - Hidden application <unknown>
Status - Healed
Type - Part of Operating system

It doesn't give me any other information, and I'm not satisfied that AVG
has actually taken care of the problem. I got this on a scan yesterday
and it was supposedly "healed" or "Secured" then as well.

But it showed up again on this morning's scan.

AVG's "support" site is about as useful as Yahoo's, i.e. "The lights are
on, but there ain't nobody home!"

PS - I haven't seen anything from Ann since I started having my woes
with Time-Warner's Roadrunner email (which is still broke BTW) ... does
anyone else have contact with Ann in some off-list kind of way to know
if she's Ok?


--
Science - Questions we may never find answers for.
Religion - Answers we must never question.

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