Paul - It is in the feed tray - I don't load by hand ever however you gave me an idea... maybe I should wait until it says there isn't any paper there and see what happens :-)

ann


On 8/15/2016 10:11 AM, Paul Stenquist wrote:
Hi Ann,
Don’t load the paper prior to hitting print, just leave it in the feed tray and 
let the printer load it.
Best,
Paul
On Aug 15, 2016, at 9:54 AM, ann sanfedele <[email protected]> wrote:

Trying to say this simply (difficult for me)

I open the file I'm going to print in Elements 10  - hit cntl p or print from 
the file drop down and the window with the settings comes up..
I set those and then hit print within that window.  the printer monitor window 
comes up showing me the page is printing, but it isn't - instead, it
ejects the paper - still shows me it is printing. sometimes it DOES print right 
away - butmore often than not it just sits there saying it is printing and
it isn't. sometimes I've beenable to coax it by stopping the printing, emptying 
the queue and then starting the process over.


This doesn't happenwhen I print using the R220 - , which occasionally just 
annoys me by saying the paper isn't loaded correctly. Also,
when I shut down the computer and restart in the morning the print details in 
the print window go back to plain paper and R220 etc.. it doesn't
hold the last setting I've used..   yes, the R220 I guess is set as my default 
printer and the r2400 as the secondary..

anyone?

thanks,
ann

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