I had a similar experience with a Tamrac bag I had for years. I send my bag to them and they not only repaired it but updated it with the latest features of the current bag.
-----Original Message----- >From: Toine <[email protected]> >Sent: Sep 18, 2020 3:37 PM >Subject: OT Peak Design bags > >I have an old Peak Design messenger v1 bag and after many years the zipper >broke. It was ready for the recycle bin and then I remembered their >garanteed for life. Lost my paperwork, tried their website and within one >hour and two pictures of the bag and its serial number hidden inside the >bag it was done. Two days later I got a brand new bag. >I'm stunned and now I got more of their stuff like a slide belt. >I once purchased an extended garantee on a Siemens and halfway the garantee >period the contraption broke and Siemens claimed repairing was no option. I >could get a coupon on a new one to be purchased in their company web shop. >In the EU thats legal! > >Not with Peak Design. Highly recommend! -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.

