My 3rd LX is still in the shop (PCI, Mississauga). They have had it since the middle of May. They have been telling me for the past couple of weeks it would be shipped soon, and last Monday, they told me it would ship on Wednesday. Since I hadn't received it on Monday, I decided to call them, in case the box had perhaps gone astray (it would be an overnight courier shipment). The repair person apologized, and told me it had, in fact, been shipped last Friday. Since it is now Wednesday, and still no LX, I called Pentax again today. After being bounced from parts to shipping, and having them hang up on me a few times I finally connected with the service manager. Through all of this, I actually held my temper and my stupid insulting mouth in check. No sense antagonizing them unnecessarily. I asked him to look into it, and find out what shipper they had used, and to get me a tracking number. He left a message on my answering machine saying that the camera was not yet repaired, and they didn't even have the correct parts yet to complete the job.
So, I have now been lied to by the Pentax service department. I have to wonder if their next trick will be to decide they cannot repair the thing at all, and rather than admit they are in violation of Canadian consumer laws, they will just quietly arrange to have the camera get lost in shipping. Needless to say, I have to wonder if the Pentax Colorado people from a couple of years back emigrated to Toronto. Anyway, I needed to vent, and for a change, I am on topic. William Robb - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
