Well, I must hand it to the M$ Tech Support (like most, not all, but most first line support staff) because they don't know diddly - Re-installing the O/S does not "wipe out everything" that you have on the computer - I've done it a few times for different friends/family/work colleagues etc. (seems like I'm the 24/7/365 Tech guy for my neighbourhood) and I've never lost everything due to the O/S crashing. Now if you re-format your hard drive.. that's a different story as are hard drive crashes :-) .
Sucks that the M$ guy didn't know better.. but then again, it doesn't surprise me either. Cheers, Dave <snip> I recall when I first got my new Windoze 95 Pentium 166 machine back in 1995. Upon having my first (of thousands of) 'fatal error(s)' after innocently starting the machine up (it had been working fine hours earlier), I got onto the Microsoft helpline (after a few hours on hold) and the conversation went something like this: "My computer just crashed, and I have a blue screen that says 'fatal error at winsoc 386.95200115993.231.2223 stack dump 0000100011110010111001101000000010100100010100101001 1100001000111100101110000001101001010010001010010100 1111 00001000111100101110011010010100100010100101001 0011001000111100101000110011010010100100010100101001 0000100011100000100101110011010010100100010100101001 0011111001000111100101110011010010100100010100101001 0000100110111100000101110011010010100100010100101001 0000101111100111100101110011010010100100010100101001. What should I do?" "You must reboot from your startup CD" "But I'll Lose everything. Isn't there anything else I can do" "No." </snip> -------------------------------------------------------------------- mail2web - Check your email from the web at http://mail2web.com/ . - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .

