Let's try this again Dave
-----Original Message----- From: David Chang-Sang [mailto:[EMAIL PROTECTED]] Sent: Thursday, September 26, 2002 7:39 PM To: [EMAIL PROTECTED] Subject: Update - SMC-A 35-105 f3.5 fix ? - Kominek Ok.. IF this gets through here's the scoop on my recent 35-105 F3.5 SMC-A troubles and fixes - first, let me bring you up to speed on the problem: The Helicoid and rollers are gone on the lens and Pentax Canada said that they couldn't fix it because they didn't have the parts and it's an old lens (that was all they had to say). I took it to Kominek Camera ( http://www.kominek.com ) and here's what they had to say: Firstly they called today as they promised they would (their Pentax guy picks up the stuff on Wednesdays and has a price for them and they call me the next day). They told me that the estimate to fix the lens would be $167.50 plus taxes if they had or could get the parts. Considering the orignal cost of the lens (about $150 US) it was almost a "no brainer" to tell them to go ahead and fix it. I've only seen ONE of these lenses locally in a retail location and the price was $499.00 CDN so to cough up an extra $180 CDN to get it back to sweet working order was more than fine by me. They told me that it should be ready in about 10 days (week after next). I have so far been pretty pleased with Kominek's service for a number of reasons: 1) They called me back as they said they would on the day they said they would. 2) They have set reasonable expectations with me, their customer (which is ALWAYS good from a customer service standpoint) 3) They've been able to go a lot further than Pentax Canada would go for me regarding an "old" lens (old by Pentax Canada's terms) I'm hoping that they can fix the lens (i.e. have the parts) and they did say that they would call me if they did not have the parts or were not able to attain the parts for the fix. They also told me that the estimate is a firm one and that once that estimate is set, the price is not more than what has been noted in the estimate so there's no "surprises" when I go get the lens. I think that all in all, they've given me good service so far. Here's hoping that they can get the parts and fix a beautiful lens. Cheers, Dave P.S. Be prepared, as I will be selling my LX and potentially other K-mount lenses
