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http://www.msnbc.msn.com/id/6947745/

U.S. contractors in Iraq allege abuses
Four men say they witnessed shooting of unarmed civilians

By Lisa Myers & the NBC investigative unit
Updated: 7:43 p.m. ET Feb. 15, 2005

There are new allegations that heavily armed private security contractors
in Iraq are brutalizing Iraqi civilians. In an exclusive interview, four
former security contractors told NBC News that they watched as innocent
Iraqi civilians were fired upon, and one crushed by a truck. The
contractors worked for an American company paid by U.S. taxpayers. The
Army is looking into the allegations.

The four men are all retired military veterans: Capt. Bill Craun, Army
Rangers; Sgt. Jim Errante, military police; Cpl. Ernest Colling, U.S.
Army; and Will Hough, U.S. Marines. All went to Iraq months ago as private
security contractors.

"I went there for the money," says Hough.

"I'm a patriot," says Craun.

"You can't turn off being a soldier," says Colling.

They worked for an American company named Custer Battles, hired by the
Pentagon to conduct dangerous missions guarding supply convoys. They were
so upset by what they saw, three quit after only one or two missions.

"What we saw, I know the American population wouldn't stand for," says Craun.

They claim heavily armed security operators on Custer Battles' missions �
among them poorly trained young Kurds, who have historical resentments
against other Iraqis � terrorized civilians, shooting indiscriminately as
they ran for cover, smashing into and shooting up cars.

On a mission on Nov. 8, escorting ammunition and equipment for the Iraqi
army, they claim a Kurd guarding the convoy allegedly shot into a
passenger car to clear a traffic jam.

"[He] sighted down his AK-47 and started firing," says Colling. "It went
through the window. As far as I could see, it hit a passenger. And they
didn't even know we were there."

Later, the convoy came upon two teenagers by the road. One allegedly was
gunned down.

"The rear gunner in my vehicle shot him," says Colling. "Unarmed, walking
kids."

In another traffic jam, they claim a Ford 350 pickup truck smashed into,
then rolled up and over the back of a small sedan full of Iraqis.

"The front of the truck came down," says Craun. "I could see two children
sitting in the back seat of that car with their eyes looking up at the
axle as it came down and pulverized the back."

"I said, 'Wow, what hit this car?'" remembers Hough.

Could anyone have survived?

"Probably not. Not from what I saw," says Hough.

The men assume that in all three incidents the Iraqis were seriously hurt
or killed. But they can't be sure.

"It was chaos and carnage and destruction the whole day," says Craun.

Two of the men � Craun and Colling � say they quit immediately.

Craun, in an e-mail two days later to a friend at the Pentagon, wrote: "I
didn't want any part of an organization that deliberately murders children
and innocent civilians."

Errante says he also quit after witnessing wild, indiscriminate shootings
on two other missions.

"I said I didn't want to be a witness to any of these, what could be
classified as a war crime," says Errante.

Once back in the U.S., Craun � recipient of the Bronze Star � took the
allegations to Army criminal investigators. The Army tells NBC News it's
looking into the matter.

This is not the firm�s first brush with controversy. Custer Battles is a
relatively new company in the booming field of so-called "private military
companies" in Iraq providing veteran soldiers from around the world for
various security jobs. Named for founders Michael Battles and Scott
Custer, who are military veterans, the company quickly nabbed lucrative
contracts in Iraq, where U.S. authorities needed firms who were willing to
accept high-risk assignments.

The company is already under criminal investigation for allegations of
fraud centering on the way it billed the government. Those allegations are
also at the heart of a lawsuit by former associates. In September, the
military banned the firm and its associates from obtaining new federal
contracts or subcontracts.

Custer Battles denies it committed any fraud, and says the company has
been the target of "baseless allegations" made by "disgruntled former
employees" and competitors. It has said it hopes that the government will
overturn the suspension on new contracts.

In any case, the ban didn�t stop the company from fulfilling its old
contracts, such as the missions performed by Craun, Hough, Colling and
Errante.

"These aren't insurgents that we're brutalizing," says Craun. "It was
local civilians on their way to work. It's wrong."

Anyone who's been there says Iraq is a brutal, deadly place. So why do the
men blame Custer Battles?

"Simply, they're negligent," says Colling. "[Just] throwing people out
there and then forcing us to use these brutal tactics. They're
responsible, absolutely."

Custer Battles declined to be interviewed on camera. The CEO calls the
allegations "completely baseless and without merit" and says there's "no
evidence" to support them. He adds that the Kurds worked for a
subcontractor, not Custer Battles.

The company provided conflicting information about the crushed car but
arranged for NBC News to talk to the man who who oversaw the mission on
Nov. 8, 2004.  Shawn Greene, who still works for Custer Battles in Iraq,
spoke by phone with NBC News. He acknowledges that during the mission a
pickup truck did roll over the bumper and taillight area of a sedan, which
he says refused to move out of the way. Greene denies anyone was injured
in the incident.

"There were no children in that vehicle," he insists.

As the leader of the mission, Greene ordered the lead driver to push the
vehicle since there had been attacks against convoys in that area in the
past.

"He came directly in front of my lead vehicle," says Greene. "That is how
that car got in our path. And why he had to be pushed out the way when he
refused to move. It wasn't that we went out of our way in any way looking
for a car to hit. We don't do that."

But because of the dangers on Iraqi roads, Greene says employees of Custer
Battles do sometimes push Iraqi civilian vehicles out of their way if they
refuse to move.

"Usually, you know, we give them a tap at about 20 miles an hour or so,"
he says.

The company also arranged for a phone conversation with its country
manager in Iraq, Paul Christopher. The company points out that Christopher
is a retired lieutenant colonel who authored a book on the ethics of war
and ran the philosophy program at West Point. Christopher maintains the
Nov. 8 mission was the only case where a civilian car was damaged by the
company in Iraq.

The company provided a photo to NBC News, which it says is the car in
question, to prove that the damage was not that severe. In the photo, the
passenger compartment of the car seems to be intact.

Craun, Colling and Hough say it's not the same car.

As for the incidents of allegedly wild shooting, Greene also disputes that
any innocent Iraqis were killed by gunfire during the mission, although he
agrees there were warning shots fired on several legs of the mission.

Likewise, Christopher insists "there has absolutely never been a case of
anyone being hurt or killed to my knowledge, except for people who were
actively engaged in shooting at us first."

Certainly the company does experience genuine combat conditions. In fact,
on one leg of the November mission, the convoy came under a serious attack
by Iraqi insurgents. First, the pickup truck driven by Hough was struck by
an improvised explosive device, or IED, which killed one of the Iraqi Kurd
guards. Then the men fought a pitched firefight against insurgents until
the U.S. military arrived.

However, Custer Battles claims all these men are "disgruntled" former
employees, who believe the company still owes them money. It says Hough
was fired and that Craun once confided to a colleague that he knew the
company didn't really kill any children.

So why are these men going public with these allegations now? They say
because they care about American soldiers and about winning the war.

"If we continue to let this happen, those people will hate us even more
than they already do," says Craun.

And they say that only makes Iraq more dangerous for American soldiers.

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