Thank you for the reply, Christoph. Someone did help but after resetting my 
password (which was successful, supposedly), I could not log in with my changed 
password. ☹
In other words, I need to trouble someone with database access to reset it for 
me again.

Sorry about the hassles,
Jenny


-----Original Message-----
From: Christoph M. Becker <[email protected]> 
Sent: Saturday, October 17, 2020 5:13 AM
To: Jenny Tam (Simba Technologies Inc) <[email protected]>; 
[email protected]
Subject: [EXTERNAL] Re: Forgot pecl password

On 17.10.2020 at 00:16, Jenny Tam (Simba Technologies Inc) via pecl-dev
wrote:

> Please... is there any other way to reset my password?

Unfortunately, there is no way to reset a password via the user interface.  If 
you have no valid password (i.e. you can't log in), someone with direct access 
to the database (I'm not one of those) would have to change your password 
there, and send it to.  Afterwards you should be able to login, and then you 
can (and should) go to your account settings[1] and *change* the password (via 
the form at the bottom of that page).

[1] 
<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpecl.php.net%2Faccount-edit.php%3Fhandle%3Dyitam&amp;data=04%7C01%7Cv-yitam%40microsoft.com%7Cb80195f5e755439d5c3708d87295f51c%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637385335956009007%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=SODp4ydS7pKWpa%2BjqsSYaQ3%2Bv9w%2B2ZIFIybi5Fhz3pQ%3D&amp;reserved=0>

Regards,
Christoph

> Thanks
> Jenny
>
>
> From: Jenny Tam (Simba Technologies Inc)
> Sent: Friday, October 2, 2020 3:27 PM
> To: '[email protected]' <[email protected]>
> Subject: RE: Forgot pecl password
>
> Just to ping you again. I've got a temp password from one of you but for some 
> reason I could not reset my password. Now I'm still unable to log in.
>
> From: Jenny Tam (Simba Technologies Inc)
> Sent: Friday, October 2, 2020 8:08 AM
> To: '[email protected]' 
> <[email protected]<mailto:[email protected]>>
> Subject: Forgot pecl password
>
> Hi, is there any way to reset my password for pecl login?
> Regards
> Jenny
>
>

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