Higher Standards of Private Security - How the ISO Will Benefit the Seafarer
The International Standards Organisation (ISO) will present its draft standard
for the selection and use of Armed Guards on commercial vessels to the IMO this
week. Whilst the security industry draws another sharp intake of breath at the
prospect of yet another standard, confusion remains within the wider Shipping
Industry at what this latest standard will entail. The Shipping Trade
Associations have voiced their understandable concern that this latest draft
might institutionalise the armed deterrent, something that the industry is keen
to avoid. And yet, private maritime security continues to be delivered despite
a fall in attacks in the Indian Ocean and a rise of maritime crime off the Gulf
of Guinea. It's a product that is still very much in demand and yet still
entirely unregulated.
We are all aware of the relatively recent emergence of the piracy threat to the
shipping industry, particularly in the Gulf of Aden region. The response has
been a pragmatic and understandable acceptance by many Flag States and Shipping
Companies of Private Maritime Security Companies (PMSCs), and their Privately
Contracted Armed Security Personnel (PCASP) teams on to commercial shipping to
augment the international government naval effort. This, in addition to the
Shipping Industry's admirable efforts in utilising Best management Practices
(BMP4), has also spawned a relative explosion in the number of PMSCs. In the
vacuum of any real third party assurance, their quality has inevitably been
variable. Many have heard apocryphal stories of unreported accidents and worse.
The shipping sector has quite rightly sought to manage this through increased
due diligence prior to contracting the PMSC services. Be that by engaging
private `vetting' companies to undertake second party assurance checks against
a set of self-developed assessment criteria, that are generally drawn from IMO
and broader international guidance, or the development of trade organisation
based transparent assessment processes, such as those created by the Security
Association for the Maritime Industry (SAMI) or the International Association
for Maritime Security Professionals (IAMSP). But all of these risk representing
either one side of the supplier/customer relationship or the other; one could
argue therefore this being perceived risk as partisan at best.
To their credit, the international shipping industry trade associations have
strived to level the playing field in raising the general standard of the PMSC
services across the board, adding transparency, trust and understanding for the
contracting shipping client. The introduction of the BIMCO developed GUARDCON
generic contract earlier this year has proven pivotal. It provided a key
foundation for the IMO MSC 90 to direct the development of the forthcoming ISO
Publically Available Specification 28007, determining the guidelines for PMSCs
providing PCASP on board ships. This international standard will establish a
clear capability benchmark, that will allow PMSCs to provide assurance to their
clients through the impartial third party assurance certification regime for
management systems, enshrined in the ISO framework.
Based upon the risk management approach of ISO 28000 (Security Management
Systems for the Supply Chain), the new ISO `Publically Available Specification'
(PAS) establishes a set of conformance criteria that PMSCs will need to
demonstrate in order to be certified. It covers everything from client
engagement and risk perception, through company head office procedures and
protocols, including selection and training of security teams, through to
service delivery and post incident management.
While the Certification and Accreditation process is currently being finalised,
it will undoubtedly follow (in general terms) the same assurance process used
for the other ISO management systems. This can be summed up as an impartial,
knowledgeable observer reviewing the company's readiness for audit against the
demands of the PAS (i.e. all the policies, procedures, management reviews etc
are in place), and then observing and verifying the effectiveness and
conformance of that management system against the PAS. In essence this means
seeking the `ivory tower' view of the world, and then assessing this against
the reality of delivery, and placing this all alongside the conformance
requirements of the PAS.
The PMSC industry is relatively young and the international certification and
conformance initiative is only just gaining momentum. Maritime Security
Solutions Global Ltd (MSS Global) are a specialist Certification Body drawing
upon of extensive experience in the Private Maritime and Land Security
industries. Working within the UK Accreditation Service (UKAS) framework, MSS
offers cost effective, specialist certification through an unrivalled level of
auditor competence to support the introduction of this new PAS. MSS Global are
a key member of the UK SME 32 Mirror Committee and have helped craft the UK
position for the ISO PAS 28007.
MSS Global is working closely with the private security sector to provide true
assurance of conformance to this new PAS. It is not alone and as the
Certification Body Community provides the third party, impartial assessment of
conformance against international standards, it is going to have to regroup,
focus and develop the skills necessary to generate the `competence' (education,
knowledge and experience) to understand what they, as third party auditors, are
looking at in this highly specialist sector. They need to understand the
private security company's role, their employment models, their operational
planning and delivery methods and then place this against the criteria of the
PAS. In short, they need to understand what they are looking at. The
Commissioner for International Standards at ASIS (formerly the American Society
for Industrial Security), Marc Siegel, describes this development as `boutique'
Certification Bodies that draw upon the field and operational experience of the
nascent private security industry, and train these as auditors across the
broader management systems family, while all the time working to the same ISO
demands for impartiality and confidentiality.
Specialist Certification Bodies, such as MSS Global, understand the context,
from operational design through to the physical deployment of the Private Armed
Security Teams. As such, we will be able to determine when a company is
competent, and when the `silver tongued CEO' may have promised a security
service that in reality, they are unable to deliver. The Shipping Industry is
well placed to benefit from driving standards ever higher in safeguarding their
most valuable asset, where the seafarer will benefit from being protected by
good quality private maritime security.
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