On May 1, 2009, at 12:58 PM, Michael Perelman wrote:
I am running XP with the latest Firefox.
Can you give us the version number, just to be sure? Also, do you have
Firefox extensions installed? Any recently?
I cannot attach files in Gmail or Yahoo mail in Firefox on this
computer. I
can, using Chrome or IE & I can on my other computers where are set up
similarly.
What happens when you click on the paperclip to attach files in the
compose new message page? For me a file chooser window pops up. Do you
get anything at all?
I have disabled the new way of loading files in Gmail, but that does
not
help. I have scanned the computer with Norton & with Spybot. They
found
nothing. I have no other symptom of a computer problem.
I doubt it’s a virus. Can you tell me how you disabled "the new way of
loading files"? I didn't know there was one, but I don't use Gmail so
I wouldn't know. I am guessing the new way is Flash or Java? Ah, in
settings I see "Advanced attachment features" which says it needs
Flash. I have that selected yet it asked me for a file upload rather
than showing me a Flash uploader.
The help page (http://mail.google.com/support/bin/answer.py?hl=en&ctx=mail&answer=114590
) says that the Flash uploader is used once I select multiple files,
so that makes sense. Do you get to that point?
Also, if I past a chunk of text, say a paragraph, into Gmail, it hangs
rather than sending the message. I have not tried this in Yahoo.
Do let us know which exact version of Firefox you are using, and also
if you are using any Firefox extensions (add-ons). Has anything
changed recently in your environment?
The XULElement error you reported is probably not significant. XUL is
how Firefox's own UI is built (sorta) and you often see a bunch of
such messages for most sites. But I may be wrong on this one.
--ravi
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