Slate Magazine / moneybox

The Great ATM Robbery
The obscenely high new bank fees for ATM usage and overdrawn checks,
and what to do about them.
By Daniel Gross
Posted Tuesday, Oct. 6, 2009, at 1:07 PM ET

You've got to hand it to the bankers. (Actually, we pretty much
already have.) They blow themselves and the economy up while paying
themselves grotesquely large salaries. Then, working with government
officials, they figure out multiple ways to get taxpayers and
customers to fund their recapitalization. First, the government shored
up banks' balance sheets by purchasing stock through the TARP's
capital purchase program. Then the Federal Reserve handed the bankers
a gift by slashing the Federal Funds rate to zero. (Free money!) Then
the Federal Deposit Insurance Corp. agreed to guarantee debt issued by
banks, thus allowing them to borrow hundreds of billions of dollars at
low rates. Meanwhile, with interest rates at Dead Sea levels,
Americans with balances in their checking and savings accounts are
essentially lending cash to banks for nothing.

And how does the industry that has received so much largesse from
taxpayers repay the public? By jacking up fees for basic services.
According to Bankrate.com, the average surcharge for using a money
machine rose from $1.78 in 2007 to $1.98 in 2008. It's probably higher
now. Last week, when I stopped payment on a check, I was astonished to
find the charge was $32—about what it costs to sponsor a child for a
month through Save the Children. Meanwhile, consumer complaints about
being hit with massive and repeated overdraft fees have led to threats
of congressional action.

The reality is that banks feel they have no other choice. Newsweek's
Steve Tuttle recently argued that the outrage over overdraft fees is
overdone because people incur them only when they spend money they
don't have. Of course, banks are in the business of enabling just that
sort of activity. They lend money to businesses and consumers to spend
on stuff—cars, factories, houses—for which they can't pay cash. The
problem for the banks is that the demand for that core business of
spending money you don't have is way down. Businesses grappling with
excess capacity aren't exactly demanding loans. Consumer credit has
actually been falling, according to the Federal Reserve. Housing?
Forget about it.

Banks need another way to generate cash, and, increasingly, they're
doing so by levying larger fees. It's difficult to quantify the amount
banks are earning from hitting people up who use ATMs or who overdraw
their accounts. According to the consulting firm Oliver Wyman, via the
Financial Times, U.S. banks earned $34 billion in fees from accounts
with "insufficient funds" in 2007. "Before the financial crisis, such
fees provided almost a seventh of the industry's pre-tax net operating
income," the FT notes. The Washington Post reported last month that
overdraft fees alone could total $38 billion this year.

The increase in fees is part of a great economywide readjustment in
which many goods and services that used to be essentially free during
the credit orgy now cost money. But some banks are clearly readjusting
more than others. In July, Eric Dash reported in the New York Times
that "the nation's biggest banks—those that received the biggest
bailouts from taxpayers, and are once again gaining strength—charge
fees that are on average at least 20 percent higher than those at
smaller lenders."

It's hard to determine precisely how much banks are making on annoying
fees. According to the FDIC's most recent quarterly survey,
noninterest income rose 10.6 percent between the second quarter of
2008 and 2009, from $121.5 billion to $136.1 billion. But that figure
includes money earned from trading and getting involved in buying and
selling assets—not just revenues from nailing people with $32
check-stopping fees. Most banks don't break out those fees as separate
line items. The most recent quarterly report from the nation's largest
bank, JPMorgan Chase, said "lending & deposit-related" fees were $1.77
billion in the 2009 second quarter, up 60 percent from the 2008 second
quarter. (Note that deposits rose only 20 percent in that period.)
That $1.77 billion constituted a small fraction of the bank's nearly
$13 billion in overall noninterest revenue.

Faced with public anger and the threat of congressional action, some
banks are reining in overdraft fees. (Here's Chase's Sept. 23
announcement.) But higher fees are likely to be with us for a while.
America's banks desperately need to build up profits and reserves—some
to pay back the government, some to shore up their balance sheets
against further losses. And we're probably going to keep paying them.
For the factors that have made banking much more convenient in recent
years—direct deposit, automatic bill payment—make switching accounts
more of a hassle than ever before. Banks are essentially betting that
the force of inertia outweighs the burden of high fees. Like so many
bets that the financial sector has made in recent years, it's a wager
that the banks are likely to win and the public is certain to lose.

Daniel Gross is the Moneybox columnist for Slate and the business
columnist for Newsweek. You can e-mail him at [email protected] and
follow him on Twitter. His latest book, Dumb Money: How Our Greatest
Financial Minds Bankrupted the Nation, has just been published in
paperback.

Article URL: http://www.slate.com/id/2231636/

Copyright 2009 Washingtonpost.Newsweek Interactive Co. LLC
-- 
Jim Devine / "Segui il tuo corso, e lascia dir le genti." (Go your own
way and let people talk.) -- Karl, paraphrasing Dante.
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