http://www.nytimes.com/2010/07/18/business/global/18shirt.html

July 16, 2010
Factory Defies Sweatshop Label, but Can It Thrive?
By STEVEN GREENHOUSE
VILLA ALTAGRACIA, Dominican Republic

SITTING in her tiny living room here, Santa Castillo beams about the
new house that she and her husband are building directly behind the
wooden shack where they now live.

The new home will be four times bigger, with two bedrooms and an
indoor bathroom; the couple and their three children now share a
windowless bedroom and rely on an outhouse two doors away.

Ms. Castillo had long dreamed of a bigger, sturdier house, but three
months ago something happened that finally made it possible: she
landed a job at one of the world’s most unusual garment factories.
Industry experts say it is a pioneer in the developing world because
it pays a “living wage” — in this case, three times the average pay of
the country’s apparel workers — and allows workers to join a union
without a fight.

“We never had the opportunity to make wages like this before,” says
Ms. Castillo, a soft-spoken woman who earns $500 a month. “I feel
blessed.”

The factory is a high-minded experiment, a response to appeals from
myriad university officials and student activists that the garment
industry stop using poverty-wage sweatshops. It has 120 employees and
is owned by Knights Apparel, a privately held company based in
Spartanburg, S.C., that is the leading supplier of college-logo
apparel to American universities, according to the Collegiate
Licensing Company.

For Knights, the factory is a risky proposition, even though it
already has orders to make T-shirts and sweatshirts for bookstores at
400 American universities. The question is whether students, alumni
and sports fans will be willing to pay $18 for the factory’s T-shirts
— the same as premium brands like Nike and Adidas — to sustain the
plant and its generous wages.

Joseph Bozich, the C.E.O. of Knights, is optimistic. “We’re hoping to
prove that doing good can be good business, that they’re not mutually
exclusive,” he says.

Not everyone is so confident. “It’s a noble effort, but it is an
experiment,” says Andrew Jassin, an industry consultant who says “fair
labor” garments face a limited market unless deft promotion can snare
consumers’ attention — and conscience. “There are consumers who really
care and will buy this apparel at a premium price,” he says, “and then
there are those who say they care, but then just want value.”

Mr. Bozich says the plant’s T-shirts and sweats should command a
premium because the company uses high-quality fabric, design and
printing.

In the factory’s previous incarnation, a Korean-owned company, BJ&B,
made baseball caps for Nike and Reebok before shutting it in 2007 and
moving the operation to lower-wage countries. Today, the reborn
factory is producing under a new label, Alta Gracia, named after this
poverty-ridden town as well as the Virgin of Altagracia, revered as
protector of the Dominicans. (Alta gracia translates to “exalted
grace.”)

“This sometimes seems too good to be true,” says Jim Wilkerson, Duke
University’s director of licensing and a leader of American
universities’ fair-labor movement.

He said a few other apparel companies have tried to improve working
conditions, like School House, which was founded by a 25-year-old Duke
graduate and uses a factory in Sri Lanka. Worker advocates applaud
these efforts, but many say Alta Gracia has gone further than others
by embracing higher wages and unionization. A living wage is generally
defined as the amount of money needed to adequately feed and shelter a
family.

“What really counts is not what happens with this factory over the
next six months,” Mr. Wilkerson says. “It’s what happens six years or
10 years from now. We want badly for this to live on.”

Santa Castillo agrees. She and many co-workers toiled at other
factories for the minimum wage, currently $147 a month in this
country’s free-trade zones, where most apparel factories are located.
That amount, worker after worker lamented in interviews for this
article, falls woefully short of supporting a family.

The Alta Gracia factory has pledged to pay employees nearly three and
a half times the prevailing minimum wage, based on a study done by a
workers’ rights group that calculated the living costs for a family of
four in the Dominican Republic.

While some critics view the living wage as do-gooder mumbo-jumbo, Ms.
Castillo views it as a godsend. In her years earning the minimum wage,
she said she felt stuck on a treadmill — never able to advance, often
borrowing to buy necessities.

“A lot of times there was only enough for my kids, and I’d go to bed
hungry,” she says. “But now I have money to buy meat, oatmeal and
milk.”

With higher wages, she says, her family can move up in the world. She
is now able to borrow $1,000 to begin building her future home and
feels able to fulfill her dreams of becoming a minister at her local
evangelical church.

“I hope God will continue to bless the people who brought this factory
to our community,” she says.

IN many ways, the factory owes its existence to an incident a decade
ago, when Joe Bozich was attending his son’s high school basketball
game. His vision suddenly became blurred, and he could hardly make out
his son on the court. A day later, he couldn’t read.

A doctor told him the only thing that would cause his vision to
deteriorate so rapidly was a brain tumor.

So he went in for an M.R.I. “My doctor said, ‘The good news is you
don’t have a brain tumor, but the bad news is you have multiple
sclerosis,’ ” he says.

For three days, he couldn’t see. He worried that he would be relegated
to a wheelchair and ventilator and wouldn’t be able to support his
family. At the same time, a close friend and his brother died, and
then one of his children began suffering from anxiety.

“I thought of people who were going through the same thing as my child
and me,” Mr. Bozich recalls. “Fortunately, we had the resources for
medical help, and I thought of all the families that didn’t.”

“I started thinking that I wanted to do something more important with
my business than worry just about winning market share,” he adds.
“That seemed kind of empty after what I’ve been through. I wanted to
find a way to use my business to impact people that it touched on a
daily basis.”

He regained his full vision after three weeks and says he hasn’t
suffered any further attacks. Shortly after Mr. Bozich recovered,
Knights Apparel set up a charity, weKAre, that supports a home for
orphans and abused children. But he says he wanted to do more.

A national collegiate bodybuilding champion at Vanderbilt, Mr. Bozich
was hired by Gold’s Gym after graduation and later founded a unit in
the company that sold Gold’s apparel to outside retailers. Building on
that experience, Mr. Bozich started Knights Apparel in 2000.

Still solidly built at 47, he has made apparel deals with scores of
universities, enabling Knights to surpass Nike as the No. 1 college
supplier. Under Mr. Bozich, Knights cooperates closely with the Worker
Rights Consortium, a group of 186 universities that press factories
making college-logo apparel to treat workers fairly.

Scott Nova, the consortium’s executive director, says Mr. Bozich seems
far more committed than most other apparel executives to stamping out
abuses — like failure to pay for overtime work. Knights contracts with
30 factories worldwide. At a meeting that the two men had in 2005 to
address problems at a Philippines factory, Mr. Bozich floated the idea
of opening a model factory.

Mr. Nova loved the idea. He was frustrated that most apparel factories
worldwide still paid the minimum wage or only a fraction above —
rarely enough to lift families out of poverty. (Minimum wages are 15
cents an hour in Bangladesh and around 85 cents in the Dominican
Republic and many cities in China — the Alta Gracia factory pays $2.83
an hour.)

Mr. Bozich first considered opening a factory in Haiti, but was
dissuaded by the country’s poor infrastructure. Mr. Nova urged him to
consider this depressed community, hoping that he would employ some of
the 1,200 people thrown out of work when the Korean-owned cap factory
closed.

Mr. Bozich turned to a longtime industry executive, Donnie Hodge, a
former executive with J. P. Stevens, Milliken and Gerber
Childrenswear. Overseeing a $500,000 renovation of the factory, Mr.
Hodge, now president of Knights, called for bright lighting, five
sewing lines and pricey ergonomic chairs, which many seamstresses
thought were for the managers.

“We could have given the community a check for $25,000 or $50,000 a
year and felt good about that,” Mr. Hodge said. “But we wanted to make
this a sustainable thing.”

The factory’s biggest hurdle is self-imposed: how to compete with
other apparel makers when its wages are so much higher.

Mr. Bozich says the factory’s cost will be $4.80 a T-shirt, 80 cents
or 20 percent more than if it paid minimum wage. Knights will absorb a
lower-than-usual profit margin, he said, without asking retailers to
pay more at wholesale.

“Obviously we’ll have a higher cost,” Mr. Bozich said. “But we’re
pricing the product such that we’re not asking the retailer or the
consumer to sacrifice in order to support it.”

Knights plans to sell the T’s for $8 wholesale, with most retailers
marking them up to $18.

“We think it’s priced right and has a tremendous message, and it’s
going to be marketed like crazy,” says Joel Friedman, vice president
of general merchandise at Barnes & Noble College Booksellers. He says
Barnes & Noble will at first have smaller-than-usual profit margins on
the garments because it will spend heavily to promote them, through a
Web campaign, large signs in its stores and other methods.

It helps to have many universities backing the project. Duke alone
placed a $250,000 order and will run full-page ads in the campus
newspaper, put postcards in student mailboxes and hang promotional
signs on light poles. Barnes & Noble plans to have Alta Gracia’s T’s
and sweats at bookstores on 180 campuses by September and at 350 this
winter, while Follett, the other giant college bookstore operator,
plans to sell the T’s on 85 campuses this fall.

Still, this new, unknown brand could face problems being sold
alongside Nike and Adidas gear. “They have to brand this well —
simply, clearly and elegantly — so college students can understand it
very fast,” says Kellie A. McElhaney, a professor of corporate social
responsibility at the University of California, Berkeley. “A lot of
college students would much rather pay for a brand that shows workers
are treated well.”

Nike and Adidas officials said their companies have sought to improve
workers’ welfare through increased wages and by belonging to the Fair
Labor Association, a monitoring group that seeks to end sweatshop
conditions. A Nike spokesman said his company would “watch with
interest” the Knights initiative.

To promote its gear, Knights is preparing a video to be shown at
bookstores and a Web documentary, both highlighting the improvements
in workers’ lives. The T-shirts will have hanging tags with pictures
of Alta Gracia employees and the message “Your purchase will change
our lives.” The tags will also contain an endorsement from the Worker
Rights Consortium, which has never before backed a brand.

In a highly unusual move, United Students Against Sweatshops, a
nationwide college group that often lambastes apparel factories, plans
to distribute fliers at college bookstores urging freshmen to buy the
Alta Gracia shirts.

“We’re going to do everything we can to promote this,” says Casey
Sweeney, a leader of the group at Cornell. “It’s incredible that I can
wear a Cornell hoodie knowing the workers who made it are being paid
well and being respected.”

ONE such worker is Maritza Vargas. When BJ&B ran the factory, she was
a stand-up-for-your-rights firebrand fighting for 20 union supporters
who had been fired.

Student groups and the Worker Rights Consortium pressed Nike and other
companies that used the factory to push BJ&B to recognize the union
and rehire the fired workers. BJ&B relented. Today, Ms. Vargas is
president of the union at the new plant and sings a very different
tune. In interviews, she and other union leaders praised the Alta
Gracia factory and said they would do their utmost to make it succeed
and grow. Mireya Perez said the living wage would enable her to send
her 16-year-old daughter to college, while Yolando Simon said she was
able to pay off a $300 debt to a grocer.

At other factories, workers said, managers sometimes yelled or slapped
them. Several said they were not allowed to go home when sick, and
sometimes had to work past midnight after beginning at 7:30 a.m.

Comparing this factory with other ones, Ms. Vargas said, “the
difference is heaven and earth.”



-- 
Robert Naiman
Policy Director
Just Foreign Policy
www.justforeignpolicy.org
[email protected]

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