<http://www.nytimes.com/2013/06/21/business/justices-back-use-of-arbitration-over-class-actions.html>

June 20, 2013
Justices Support Corporate Arbitration
By BINYAMIN APPELBAUM

WASHINGTON — The Supreme Court on Thursday reinforced the ability of
corporations to write their own rules for resolving disputes with
customers, finding that a group of merchants were bound by an
arbitration agreement with American Express even if the terms made it
prohibitively expensive to pursue some types of claims against the
company.

Businesses generally regard arbitration as a cheaper and more
efficient way to resolve disputes. Consumer advocates say the terms of
the agreements can allow companies to escape accountability. The
courts increasingly have sided with the companies, steadily limiting
the circumstances in which customers can pursue claims outside of the
arbitration process.

Thursday’s 5-to-3 ruling limits the ability of customers to pursue
class actions. The conservative majority held that companies could
require individual arbitration even if a class action is the only way
to make the claim economically viable. The law, Justice Antonin Scalia
wrote, does not “guarantee an affordable procedural path to the
vindication of every claim.”

Business groups hailed the ruling as the end of a long legal battle.

“The Supreme Court today eliminated the last significant obstacle to
adoption of fair, efficient arbitration systems that increase access
to justice for consumers while reducing transaction costs for
everyone,” Andrew J. Pincus, a lawyer at Mayer Brown who won a related
Supreme Court arbitration case in 2011, said in a statement after the
announcement.

Consumer advocates, by contrast, said the court was infringing on a
longstanding principle that arbitration agreements must allow
“effective vindication” of rights.

“The upshot of that is that companies like American Express can use
these forced arbitration clauses to give themselves immunity from
federal laws,” said F. Paul Bland Jr. of Public Justice, a nonprofit
consumer advocacy group.

The case, American Express Company v. Italian Colors Restaurant, began
when the merchants sued American Express over the fees they were
required to pay each time a customer charged a purchase.

American Express is a dominant provider of the charge cards that are
favored by many corporations and affluent individuals. Businesses
wishing to accept those cards must also agree to accept American
Express credit cards, which are less popular. And American Express
charges the merchants higher fees on each credit card transaction than
Visa or MasterCard. (Charge card transactions must be paid in full
each month; credit cards allow customers to carry a balance.)

The merchants argued that American Express was violating antitrust
laws. Their contracts required such claims to be submitted to
individual arbitration, but the merchants argued that the potential
winnings were too small to justify the cost of mounting individual
antitrust cases. They sought judicial approval to pursue the claim as
a class action.

The United States Court of Appeals for the Second Circuit ruled in their favor.

In overturning that decision, Justice Scalia wrote that the individual
arbitration requirement was not a barrier to pursuing claims, but a
limitation on the terms of pursuit. He cited high filing fees as an
example of the kind of requirement that, by contrast, might not be
allowed.

Justice Elena Kagan, writing for the three dissenters, said the effect
was the same.

“If the arbitration clause is enforceable, Amex has insulated itself
from antitrust liability — even if it has in fact violated the law,”
she wrote. “The monopolist gets to use its monopoly power to insist on
a contract effectively depriving its victims of all legal recourse.”

She summarized the majority’s response as “too darn bad.”

Justice Sonia Sotomayor, who was a member of the Court of Appeals when
it ruled on the case, did not participate in the Supreme Court
decision.
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