NY Times October 23, 2013
Health Law Fails to Keep Prices Low in Rural Areas
By REED ABELSON, KATIE THOMAS and JO CRAVEN McGINTY

As technical failures bedevil the rollout of President Obama’s health 
care law, evidence is emerging that one of the program’s loftiest goals 
— to encourage competition among insurers in an effort to keep costs low 
— is falling short for many rural Americans.

While competition is intense in many populous regions, rural areas and 
small towns have far fewer carriers offering plans in the law’s online 
exchanges. Those places, many of them poor, are being asked to choose 
from some of the highest-priced plans in the 34 states where the federal 
government is running the health insurance marketplaces, a review by The 
New York Times has found.

Of the roughly 2,500 counties served by the federal exchanges, more than 
half, or 58 percent, have plans offered by just one or two insurance 
carriers, according to an analysis by The Times of county-level data 
provided by the Department of Health and Human Services. In about 530 
counties, only a single insurer is participating.

The analysis suggests that the ambitions of the Affordable Care Act to 
increase competition have unfolded unevenly, at least in the early 
going, and have not addressed many of the factors that contribute to 
high prices. Insurance companies are reluctant to enter challenging new 
markets, experts say, because medical costs are high, dominant insurers 
are difficult to unseat, and powerful hospital systems resist efforts to 
lower rates.

“There’s nothing in the structure of the Affordable Care Act which 
really deals with that problem,” said John Holahan, a fellow at the 
Urban Institute, who noted that many factors determine costs in a given 
market. “I think that all else being equal, premiums will clearly be 
higher when there’s not that competition.”

The Obama administration has said 95 percent of Americans live in areas 
where there are at least two insurers in the exchanges. But many experts 
say two might not be enough to create competition that would help lower 
prices.

For example, in Wyoming, two insurers are offering plans at prices that 
are higher than in neighboring Montana, where a third carrier is seen as 
a factor in keeping prices lower.

It is unclear how the online marketplaces might evolve over time. Many 
large insurers are closely watching what happens in the first year to 
decide whether to more aggressively pursue new markets. In the meantime, 
problems with the healthcare.gov Web site are making it harder for them 
to know whether the exchanges’ slow start is the result of technical 
difficulties or more serious underlying problems, such as a lack of 
consumer demand, that would discourage them from entering.

In some cases, competition varies markedly across county lines. In 
Monroe County, Fla., which includes the Florida Keys, two insurers, 
Cigna and Florida Blue, offer plans on the federal exchanges. In 
neighboring Miami-Dade County, there are seven companies, including 
Aetna and Humana, two of the nation’s largest players.

In rural Baker County, Ga., where there is only one insurer, a 
50-year-old shopping for a silver plan would pay at least $644.05 before 
federal subsidies. (Plans range in price and levels of coverage from 
bronze to platinum, with silver a middle option.) A 50-year-old in 
Atlanta, where there are four carriers, could pay $320.06 for a 
comparable plan. Federal subsidies could significantly reduce monthly 
premiums for people with low incomes.

Counties with one carrier are mostly concentrated in the South. Nearly 
all of the counties in Mississippi and Alabama, for example, are served 
by just one insurer, according to The Times’s analysis. Other states 
with scarce competition include Maine, West Virginia, North Carolina and 
Alaska.

“The consumer wants some level of choice,” said Alexander K. Feldvebel, 
the deputy insurance commissioner for New Hampshire, where one carrier, 
Anthem Blue Cross, owned by WellPoint, now offers plans. “You don’t have 
that when you have a single carrier offering all the products.”

The Times examined carriers and prices on the federal exchanges for the 
second-cheapest silver plan, the level on which subsidies are based, 
available to a 50-year-old. Comparable data for state-run plans was 
unavailable.

The Obama administration, while not disputing the findings, responded to 
the analysis in a statement that the marketplaces “allow insurers to 
compete for customers based on price and quality.” It added that the 
tax-credit subsidies that will lower monthly payments for many consumers 
had also “brought more companies to the market, resulting in increased 
options for consumers and lower-than-expected premiums.”

Insurance executives say they set their rates without knowing what other 
insurers were doing.

“No one knew who was going to file,” said Barbara Morales Burke, an 
executive with BlueCross BlueShield of North Carolina, the only insurer 
offering coverage in 61 of the state’s 100 counties. “We developed the 
rates we always do based on actuarial information and reasonable estimates.”

Market Concentration

The Affordable Care Act, which was passed in 2010, was designed to make 
health insurance available to people who had not been able to afford it 
or had been denied coverage because of pre-existing conditions. It has 
transformed the market for individual insurance by creating marketplaces 
aimed at making it easier for consumers to compare their options. The 
law also sought to level the playing field for new insurers.

Before its passage, the existing insurance marketplace was often 
dominated by a single insurer.

“The picture that comes away even before the A.C.A. went into effect was 
that insurance markets are highly concentrated in many states,” said 
Larry Levitt, a policy expert at the Kaiser Family Foundation.

One of the main ways of fostering competition was through the creation 
of consumer-operated plans, called co-ops, to compete with existing 
insurers. They received some $2 billion in federal loans and are 
operating on 22 exchanges. At least 18 others were proposed when the 
program was discontinued as part of last year’s negotiations over the 
fiscal cliff.

Concerns have risen recently about the co-ops’ financial viability 
because of heavy regulation and a lack of visibility so far among 
consumers, although it is too early to know whether or not they will 
succeed.

“If co-ops are the game-changing, paradigm-changing force that we hope 
and expect them to be, they will permanently drive down rates,” said 
John Morrison, the president of the board of the National Alliance of 
State Health CO-OPs, which recently released a study concluding that 
premiums were lower in states with co-ops.

Some say the arrival of a co-op changed the landscape in Montana, where 
the insurers Blue Cross and PacificSource were joined by Montana Health 
CO-OP.

In neighboring Wyoming, two insurers are offering plans under the 
exchange: Blue Cross and WINHealth, a small health maintenance 
organization, or H.M.O. The cheapest silver plan available to a 
50-year-old in Wyoming cost nearly as much as the most expensive Montana 
plan.

“Adding that third competitor really changes the landscape vastly,” said 
Jerry Dworak, chief executive of the Montana co-op. He said the other 
insurers had predicted that their rates would be 25 percent higher in 
the marketplace, but those increases did not materialize. “It was 
amazing how close the rates were,” he said.

The story is the same in other states, like South Carolina, where a new 
co-op competes in many rural areas.

“If the co-op didn’t exist, we would look like North Carolina,” said 
Jerry Burgess, the chief executive of Consumers’ Choice Health Plan.

Some insurers, especially those that specialize in serving Medicaid 
populations, have seen opportunity in the millions of new customers 
expected to enroll in the marketplaces. Some hospital systems have also 
created their own plans. About a quarter of the insurers are new to the 
individual market.

Another effort to increase competition has been less successful. The law 
created what are called multistate plans, in which a private carrier 
offers insurance in the marketplaces of multiple states under contract 
with the federal government. But federal officials selected Blue Cross 
to offer those plans, which is already the dominant insurer in many states.

“If you’ve got Blue Cross competing with Blue Cross, it doesn’t give you 
much competition,” said Timothy S. Jost, a law professor at Washington 
and Lee University.

In Orange County, Ind., the silver plan offered through Anthem Blue 
Cross and Blue Shield’s multistate plan is the same price — $487.11 for 
a 50-year-old — as another Anthem silver plan offered in the marketplace.

The Rural Problem

In rural regions, several factors combine to create a landscape that is 
inhospitable to newcomers. Developing relationships with doctors and 
hospitals can be costly where cities and towns are widely scattered and 
the pool of potential customers is small.

“I think the problem was that the Affordable Care Act was designed for 
where the majority of the people live, in the big cities where there’s a 
lot of competition among health care providers,” said Tom Hirsig, 
Wyoming’s insurance commissioner.

He said insurers simply did not find his state, with its population of 
fewer than 600,000, attractive.

“You’ve got to have some bargaining chips and we don’t have that much,” 
he said.

Often a single hospital dominates an area, giving insurers little 
leverage when negotiating reimbursement rates. Only one Wyoming county 
is served by more than one hospital, said Stephen K. Goldstone, the 
chief executive of WINHealth.

“What it costs to be treated here is more expensive than other places 
because there’s no competition among providers,” Mr. Goldstone said.

In southwest Georgia, another rural region, Blue Cross and Blue Shield 
of Georgia is the dominant carrier, and it is the only insurer operating 
in 54 of the state’s 159 counties.

“This has been what Georgia’s issues have been, that rural areas don’t 
have the best access to care,” said Amanda Ptashkin of Georgians for a 
Healthy Future, a consumer advocacy group.

Bert Kelly, a spokesman for Blue Cross and Blue Shield of Georgia, which 
is owned by WellPoint, said the higher premiums reflected the area’s 
higher medical costs and not a lack of competition.

In some areas, having one or two major carriers may be an advantage in 
being able to negotiate with powerful hospital systems.

Mr. Feldvebel, the New Hampshire regulator, said, “The bigger your 
carrier is, the bigger the discount the carrier can deliver because they 
have more lives to bargain with.”

It is also difficult to attract new insurers to areas where the 
population has health problems. Only one carrier, Highmark Blue Cross, 
is offering coverage in West Virginia, which has high rates of obesity 
and chronic diseases like diabetes.

Spreading Blame

A lack of competition does not always translate to higher premiums. In 
Tennessee, much of the state is served by just one or two carriers, but 
premiums are lower there than in neighboring states, even though 
Tennessee also struggles with high rates of obesity and chronic diseases.

“We smoke and we eat and we use prescription drugs far above what 
national averages are,” said Brian Haile, who was in charge of planning 
Tennessee’s state-run insurance marketplace before the governor decided 
to switch to federal oversight late last year.

Mr. Haile said he found the lack of competition in the online 
marketplace in his state “shameful” and blamed the federal government. 
Still, he said he believed his earlier efforts to encourage carriers to 
reduce rates worked.

Some regulators blame state lawmakers for not taking a more active role. 
In North Carolina, lawmakers decided not to expand Medicaid eligibility 
and not to run their own marketplace. Insurers “are accustomed to 
working with state insurance regulators,” rather than federal officials, 
said Wayne Goodwin, the state’s insurance commissioner.

“Had North Carolina maintained a state-based exchange and if it had 
expanded Medicaid, we would have had more health insurance carriers 
offering choices for consumers,” said Mr. Goodwin, an elected Democrat.

Observers cautioned against drawing too many conclusions from the 
current landscape, noting that several major insurers were waiting to 
see what happens next.

One such company is Centene, a national insurer that has focused on 
plans for Medicaid recipients and low-income consumers.

K. Rone Baldwin, a Centene executive, said the company had offered plans 
under the brand name Ambetter Health in nine states, but it views this 
year as merely a start.

“We don’t view 2014 as the make-or-break year,” he said.


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