Position: SAP Solution Manager.
Location; Minneapolis, MN
Duration: 12 months
I am looking for a
Candidate must be USC, GC, or GC EAD.
Supporting and developing Application Lifecycle Management (ALM) processes
that are supported within the SAP Solution Manager environment. This may
include areas such as Business Process Monitoring, Technical/Job
Monitoring, Change Request Management, Solution Documentation, Operations
Control Center, Custom Code Management, and Test Management.
Primary Responsibilities will include but are not limited to the following:
Perform configuration analysis across SAP Solution Manager Application Life
Cycle Management processes and applications. Please see ALM areas listed
Provide functional knowledge for the applications supported by Quality
Services organization and associated Application Lifecycle Management
Ability to resolve complex business requirements via SAP configured
Work closely with the Technology teams to develop new functionality and
provide functional and technology support on SAP Application Life Cycle
Accountable for end to end resolution of incidents; track and monitor
incidents throughout the lifecycle
Ability to identify SAP notes and work system changes through the Change
Work with Business and Technical Analysts to define requirements and
translate them to functional specifications,
Collaborates as needed with other SAP support team members on configuration
design questions and analysis
Facilitates interactions and escalations with appropriate groups (e.g. SAP
Solution teams, Global Infrastructure, Service Management, etc.)
Meet or exceed established SAP Support Service Level Agreement (SLA)
Update procedures, operation instructions, and any other documentation
impacted by system changes
Ability to stays current on latest SAP technical developments within the
Application Lifecycle Management space.
*Techpro IT Solutions INC *
*Gtalk ID:kumarbi...@gmail.com <id%3akumarbi...@gmail.com>*
*160, Littleton road, Suit:202, Parsippany, NJ-07054*
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