----- Original Message -----
From: "rotaiv" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, April 27, 2001 8:12 AM
Subject: Re: how to check the status of a networked printer
> At 04/26/2001 08:49 PM, Paul Popour wrote:
>
> >Do you want to monitor the status of the printer, the
> >communication interface, or the print queue.
>
> I'm not really sure. The printer responds via IP. The panel on the
> printer says, "Ready". However, it you try to look at the job queue, NT
> will say, "Status unavailable". At this point, no further print jobs will
> be printed. The solution so far has been to delete the port, create a new
> one and assign the port pack to the printer.
>
A few non-Perl troubleshhooting hints.
Disable bi-directional support (known problem with certain combinations
of hp 4000s and NT LPR printing)
Use either a W2K Pro PC to LPR directly to the printer (divide and
conquer)
> >If printer, use snmp modules (if HP printers use the webjetadmin
> >program which does all this for you [using snmp]).
>
> I thought of this idea but have not yet tracked down the latest version of
> Jet Admin. Also, I have bad memories from previous installations so I am
> little shy of using it again. I like the idea of using SNMP to check -
any
> suggestions on which module or a sample?
>
The newest version of WebJetAdmin is good. Be careful when setting up the
discovery process.
> >If the interface, use Net::Ping. If not IP, shoot yourself now.
>
> As already noted, it is IP and it does respond.
>
It responds to an ICMP packet (ping)? How about a telnet connection
(Net::Telnet).
> >If print queue, well the queue doesn't really have a status, use
> >the win32::Service or Win32::Lanman module to check the status of
> >the spooler service.
>
Actually, this is not really true. The queue is either running or paused.
(0 or 1).
The job in the queue has a status. You can ADSI to queury the value.
> I looked at the docs for Win32::Service - how will this help? The spooler
> service appears to be working as other printers serviced by the same
server
> are working fine.
>
Only applicable if the problem is a spooler problem.
> I downloaded Win32::Lanman yesterday but as of yet, I have been unable to
> find any documentation. If anyone has a link, that would be appreciated.
>
It's in the .pm and in certain conditions also in an html file under your
Perl directory.
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