<quote> <Snippage> I'm looking in the Fletton area anyway and wouldn't go with BT more likely go with Virgin as I think Fibre is deffo the way to go as far as high speed internet is concerned. </quote>
I've never had problems with the speed of Virgin's connection but get your best arguing voice and remember to pretend you have an apple (my home pc is actually Windoze at the moment but I STILL pretended to have an apple so that I didn't have to connect to Virgin using their idiotbox program = never understood why companies bothered with those when it's usually quite easy to tell people what internet settings to change in order to connect). Also watch it if you manage to sign on for one of their package deals. After about half a year they changed mine to separate packages without telling me - one "Mr Irate" phone call later (if it happens to you don't forget to ask them to refund what they've already charged) it'd been switched back. When I first signed up they tried to pull a similar trick - I'd wanted 3 for £30 (Broadband, Phone and Mobile) but the Mobile contract used a different credit check than the others so I could only have 2 of the packages. I assumed they'd drop me down to 2 for £20 but instead they put me on separate charges (like they did later on) - again Mr Irate won it through for me. I can switch him on at will ;) Useful phrases to use with Virgin: Surely common sense would dictate... I can always take my business somewhere else... Look I know it's not your fault, you're just a call centre operative but I'm getting really angry with your company For a communications company you don't seem that good at communicating. If the person you're talking to is using a script and being uncooperative "Can I speak to your Manager" or "Can I speak to a proper technician" might help. It might be smooth going for you but I hope the above is useful if not. I still think the connection speed is worth the hassle ;) _______________________________________________ Peterboro mailing list Peterboro@mailman.lug.org.uk https://mailman.lug.org.uk/mailman/listinfo/peterboro
