Twitter trolling victims at mercy of 'daunting' complaints system
(CBC):
http://www.cbc.ca/news/technology/twitter-trolling-victims-at-mercy-of-daunting-complaints-system-1.2948956
As in the cases of an untold number of women who, according to a Pew
Research study, receive the most serious forms of online harassment,
West felt there was little she could do. "Most of my reports [to
Twitter moderators] of abuse are rejected," she said. "I could spend
all day collecting hundreds of links. Now, I'll just report it if it's
a graphic rape threat or something. If it's 'Kill yourself, bitch,' I
don't even bother." Filtering online abuse is a challenge, in large
part because the platform affords its users anonymity -- an option not
available to Facebook or Google Plus users, who are required to sign
up using real names. Complicating matters is an apparent shortage of
Twitter staff to process harassment complaints.
- - -
Anonymity itself is not the real problem. The problem is not handling
abuse complaints in a timely and effective manner. And for the
record -- dunno how many times more I have to say this -- Google+ no longer
requires signups to use "real names" and hasn't for quite some time.
--Lauren--
Lauren Weinstein ([email protected]): http://www.vortex.com/lauren
Founder:
- Network Neutrality Squad: http://www.nnsquad.org
- PRIVACY Forum: http://www.vortex.com/privacy-info
Co-Founder: People For Internet Responsibility: http://www.pfir.org/pfir-info
Member: ACM Committee on Computers and Public Policy
Lauren's Blog: http://lauren.vortex.com
Google+: http://google.com/+LaurenWeinstein
Twitter: http://twitter.com/laurenweinstein
Tel: +1 (818) 225-2800 / Skype: vortex.com
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