Charter Communications Quietly Eliminates Usage Caps That Were Rarely Enforced Anyway
http://stopthecap.com/2015/03/05/charter-communications-quietly-eliminates-usage-caps-that-were-rarely-enforced-anyway/ Charter Communications has quietly dropped usage caps and allowances from the company's terms and conditions, once again giving Charter broadband customers unlimited access to the Internet. Like Cox Cable, Charter almost never enforced their usage caps, which were specified as 100GB for its "base" service, 250GB for "Plus" and "Max" tiers and 500GB for "Ultra" service. Customers threatening to cancel service over usage cap matters were assuaged with a commitment by retention specialists that the caps were just a "guideline" and would not be enforced except in the most egregious instances of customer "overuse" of the Internet. - - - >From March, relevant now given new discussions of Charter in talks to buy TWC. --Lauren-- Lauren Weinstein ([email protected]): http://www.vortex.com/lauren Founder: - Network Neutrality Squad: http://www.nnsquad.org - PRIVACY Forum: http://www.vortex.com/privacy-info Co-Founder: People For Internet Responsibility: http://www.pfir.org/pfir-info Member: ACM Committee on Computers and Public Policy Lauren's Blog: http://lauren.vortex.com Google+: http://google.com/+LaurenWeinstein Twitter: http://twitter.com/laurenweinstein Tel: +1 (818) 225-2800 / Skype: vortex.com _______________________________________________ pfir mailing list http://lists.pfir.org/mailman/listinfo/pfir
