Meet one of the worst websites on Planet Earth https://plus.google.com/+LaurenWeinstein/posts/3WYH53yVxvZ
So we're supposed to use public transportation, right? But what happens when you try that around L.A. County (including the L.A. METRO system), and you don't do it often enough to justify an expensive monthly pass? You deal with https://www.taptogo.net/ - the central site for L.A. County transit stored funds cards. A friend asked me to help them untangle their account, after money was debited from their bank but never showed up on the card, and after weeks of useless back and forth emails with "customer service." When I looked at the site I couldn't help laughing. On many pages, garish backgrounds that reduce text readability to nil. Empty fields on account pages, account histories like Swiss cheese lacking most transactions. And especially amusing to me, the notorious Jan 1 1970 minus one second *epoch* date error for a card actually issued in 2013 (see link above for image). Not a good sign at all. Now I'm going to have to get on the phone and talk to these clowns to try get my friend's money back. I'm not looking forward to this. The big question: How many other people are being ripped off by this nonsense? --Lauren-- Lauren Weinstein ([email protected]): http://www.vortex.com/lauren Founder: - Network Neutrality Squad: http://www.nnsquad.org - PRIVACY Forum: http://www.vortex.com/privacy-info Co-Founder: People For Internet Responsibility: http://www.pfir.org/pfir-info Member: ACM Committee on Computers and Public Policy Lauren's Blog: http://lauren.vortex.com Google+: http://google.com/+LaurenWeinstein Twitter: http://twitter.com/laurenweinstein Tel: +1 (818) 225-2800 / Skype: vortex.com _______________________________________________ pfir mailing list http://lists.pfir.org/mailman/listinfo/pfir
