Mystified by a response from a Google Program Manager to a long-standing Chrome OS issue
https://plus.google.com/+LaurenWeinstein/posts/RRSxZU6DEkJ I am mystified by a response (see referenced bug) from a Google Program Manager to a long-standing Chrome OS issue. I am definitely not casting aspersions on this unidentified Googler self-identifying as the Program Manager for Chrome Remote Desktop (CRD). But I am -- frankly -- extremely puzzled by their comments on this bug associated with their splitting it into five new bugs and closing the original one: https://code.google.com/p/chromium/issues/detail?id=471639. I've discussed this issue and the apparent lack of Google response to it a number of times, including quite recently. The fundamental issue is the lack of a "persistent connections" feature in Chrome OS for (the otherwise excellent) Chrome Remote Desktop, as is available for other systems (e.g. Windows). I don't understand the new response for a number of reasons. First, in my view anyway, this really is actually a single issue, and splitting it into five seems wholly artificial and complicating. But what I really can't grok is the PM's repeating a (again, in my opinion) false mantra regarding security vs. accessibility/usability, given that these serious limitations *do not exist* in the Windows version of CRD. I am also concerned that the PM doesn't seem to understand the common remote access use case being discussed. We're talking about accessing remote systems that are often completely unattended, and/or with providing extensive support and assistance to remote users not capable of setting up connections and repeatedly refreshing them every 10 minutes. It's not just a matter of "remote configuration of CrOS" -- it's about doing complete remote user support of the sort that *can* be done on Windows with CRD. I suppose I could say all this yet again in all five of the newly split apart bugs on this issue, but I am extremely concerned that a fundamental lack of communication is occurring that is very difficult for me to fathom regarding this important matter. Thanks all. --Lauren-- Lauren Weinstein ([email protected]): http://www.vortex.com/lauren Founder: - Network Neutrality Squad: http://www.nnsquad.org - PRIVACY Forum: http://www.vortex.com/privacy-info Co-Founder: People For Internet Responsibility: http://www.pfir.org/pfir-info Member: ACM Committee on Computers and Public Policy Lauren's Blog: http://lauren.vortex.com Google+: http://google.com/+LaurenWeinstein Twitter: http://twitter.com/laurenweinstein Tel: +1 (818) 225-2800 / Skype: vortex.com I have consulted to Google, but I am not currently doing so -- my opinions expressed here are mine alone. _______________________________________________ pfir mailing list http://lists.pfir.org/mailman/listinfo/pfir
