I love Chrome Remote Desktop - but this flaw drives me nuts https://plus.google.com/+LaurenWeinstein/posts/VD1LX2JQaHQ
I love Chrome Remote Desktop (CRD). But I am so tempted to write a formal blog post blasting the gaping UI issue that drives me (and apparently lots of other people trying to routinely support remote users) absolutely nuts. I've discussed it before, and I've had endless arguments about it in the bug pages. The 10 minute timeout on Share connections is AWFUL. I'm frequently working with quite elderly people with limited mobility. They want me to get into their systems and work on them for extended periods of time. Having to drag them back every 10 minutes to click CONTINUE is not just a hassle -- it's a damned SAFETY issue if they have to keep coming back to the computer (some of them are not very safely mobile) instead of being able rest while I work on the system. I know why the CONTINUE thing is there. Yeah, "security." But it needs a way for the local user to disable it or set a much more extended value when they choose to. This should not be a big deal to implement safely! The alternative is CRD computer account login mode, but that means sharing credentials, doesn't work with Chromeboxes (or reliably with Linux) and is only sweeping the issue under the rug. I am so, so tired of having to apologize to the person at the other end about why they have to keep dragging themselves back to click continue again, and again, and again. Google, talk to me about this, please! --Lauren-- Lauren Weinstein ([email protected]): http://www.vortex.com/lauren Founder: - Network Neutrality Squad: http://www.nnsquad.org - PRIVACY Forum: http://www.vortex.com/privacy-info Co-Founder: People For Internet Responsibility: http://www.pfir.org/pfir-info Member: ACM Committee on Computers and Public Policy Lauren's Blog: http://lauren.vortex.com Google+: http://google.com/+LaurenWeinstein Twitter: http://twitter.com/laurenweinstein Tel: +1 (818) 225-2800 / Skype: vortex.com I have consulted to Google, but I am not currently doing so -- my opinions expressed here are mine alone. _______________________________________________ pfir mailing list http://lists.pfir.org/mailman/listinfo/pfir
