Verizon Wireless (and more!) users still cut off from Social Security Administration accounts access
https://plus.google.com/+LaurenWeinstein/posts/M1uXbcrdUtp The comments are still piling up on my blog posting at: https://lauren.vortex.com/2016/07/ssa-cutting-off-users-who-cant-receive-text-messages indicating a continuing mess at SSA, even for those users who have a cell phone and can receive text messaging to receive SSA's horribly thought out new login requirements announced just a few days ago. In particular, it appears that most or all Verizon Wireless customers are not receiving text messages from SSA and cannot access their accounts -- this apparently includes services that make use of Verizon's network such as TracFone. A comment left at my blog by a reader who described themselves as a Verizon Wireless tech speculated that SAA might be trying to simply push text messages out via the email to SMS gateway, that has serious rate limiting and SPF match requirements. In any case, callers to SSA are reportedly being told that SSA has no clue when this will be fixed. A total embarrassment and an array of unforced errors by SSA. --Lauren-- Lauren Weinstein ([email protected]): https://www.vortex.com/lauren Founder: - Network Neutrality Squad: https://www.nnsquad.org - PRIVACY Forum: https://www.vortex.com/privacy-info Co-Founder: People For Internet Responsibility: https://www.pfir.org/pfir-info Member: ACM Committee on Computers and Public Policy Lauren's Blog: https://lauren.vortex.com Google+: https://google.com/+LaurenWeinstein Twitter: https://twitter.com/laurenweinstein Tel: +1 (818) 225-2800 / Skype: vortex.com I have consulted to Google, but I am not currently doing so -- my opinions expressed here are mine alone. _______________________________________________ pfir mailing list https://lists.pfir.org/mailman/listinfo/pfir
