Customer support surprise
Rather startling when you send a message to a site support email
address about a technical matter that you can't figure out yourself,
and even though it's late in the day you almost immediately get a
USEFUL personal response back from the founder of the company, with
images showing you exactly what to do, and it works perfectly. Even
more surprising that this happened with a U.S.-based company, which
illustrates how far we've fallen. -L
- - -
--Lauren--
Lauren Weinstein
[email protected] (https://www.vortex.com/lauren)
Lauren's Blog: https://lauren.vortex.com
Twitter: https://twitter.com/laurenweinstein
Mastodon: https://mastodon.laurenweinstein.org/@lauren
T2: https://t2.social/laurenweinstein
Founder: Network Neutrality Squad: https://www.nnsquad.org
PRIVACY Forum: https://www.vortex.com/privacy-info
Co-Founder: People For Internet Responsibility
Tel: +1 (818) 225-2800
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