Julien, The above information is still not enough for us to determine the cause of the failure.
You may troubleshoot what could be the problem by going through below points: 1. What is the download source of your pgAdmin4? (Recommended to download through our official website - https://www.pgadmin.org/download/ ) 2. Check whether there were any old versions of pgAdmin4 already installed, try uninstalling those first, and look for a pgAdmin4.db file in %APPDATA\pgAdmin\, if it exists, manually delete it as well. 3. Look out for all the firewalls / admin restrictions which are blocking from opening up the application. 4. Try sharing pgadmin4.startup or log files as mentioned in the above mail trace. 5. Checkout our faq page - https://www.pgadmin.org/faq/ for any other troubleshooting. On Tue, Apr 27, 2021 at 7:46 PM Julien de Murcia < demur...@ockham-solutions.fr> wrote: > We had a third case today (on windows 2012 server), with no pgAdmin log > generated. All the servers are running Sophos Antivirus, but it was > deactivated on the first server with no effect. > Le 23/04/2021 à 14:20, Julien de Murcia a écrit : > > Thanks for the info. Unfortunately, the customers did not find any pgAdmin > log files on their servers, but I do not have a remote access to their > machines to double check. I will see if this happens on other servers. So > far, it happened on two servers, one running on windows 2019 server and the > other on windows 2008 server. The workaround is to install pgAdmin 4.30. > Le 23/04/2021 à 12:17, Rahul Shirsat a écrit : > > > Log file is generated under C:\Users\<USER>\AppData\Local\pgadmin\ with > name pgadmin4.log. If the app itself is crashing, the logs inside > pgadmin4.startup are useful to determine why it is crashing. You may share > both if they exist. > > On Fri, Apr 23, 2021 at 3:24 PM Julien de Murcia < > demur...@ockham-solutions.fr> wrote: > >> Hi Rahul, >> >> Are you sure this log file is produced by PgAdmin 5.0 ? I do not have it >> on my own computer. It looks like a log file is generated under >> C:\Users\<USER>\AppData\Local\pgadmin but it is removed once PgAdmin is >> closed. >> >> Julien de Murcia >> Ingénieur développement Ockham Solutions >> Software engineer Ockham Solutions >> tel: +33 9 77 19 50 26 >> >> Le 23/04/2021 à 10:46, Rahul Shirsat a écrit : >> >> Hi Julien, >> >> Could you please share the log files generated at - >> C:\Users\<USER>\AppData\Local >> with name 'pgadmin4.startup' ? >> >> On Thu, Apr 22, 2021 at 8:17 PM Julien de Murcia < >> demur...@ockham-solutions.fr> wrote: >> >>> Hello, >>> >>> When starting PgAdmin 5.0 as Desktop app on Windows 2019 server, some of >>> my customers are getting the following error message: >>> "L'administrateur a bloqué l'extension pgAdmin 4(ID : >>> cmifjmkpnpkdlfachldmblngbbmojlle)" >>> Sorry, the message is in French. AFAIK it comes from Chromium, which is >>> complaining about the extension pgAdmin 4 being blocked by the >>> administrator. >>> Unfortunately, I could not reproduce the issue on my environment. >>> According to our users, no log is generated under %AppData%\pgAdmin. Is >>> there any log file I could check to understand what is blocking the >>> extension ? Is this a known problem (incompatibility with security tools >>> or rules) ? >>> >>> Best regards, >>> >>> -- >>> Julien de Murcia >>> >>> >>> >>> >> >> -- >> *Rahul Shirsat* >> Senior Software Engineer | EnterpriseDB Corporation. >> >> > > -- > *Rahul Shirsat* > Senior Software Engineer | EnterpriseDB Corporation. > > -- *Rahul Shirsat* Senior Software Engineer | EnterpriseDB Corporation.
