Hi Benit, As we have seen in the call , the ping request to the server does not respond back. Can you please run command Ping 127.0.0.1 on command prompt and get output.(May be a silly thing to ask, but I have seen some queries related to this.)
Thanks, Yogesh Mahajan EnterpriseDB On Wed, Mar 13, 2024 at 8:57 PM Nkundiwacu, Benit < benit.nkundiw...@accenture.com> wrote: > Great, talk to you then. > > > > > > *Nkundiwacu Benit AIP+ | Engineering Support Accenture Applied > Intelligence* > > > > > > *From:* Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > *Sent:* Wednesday, March 13, 2024 11:20 AM > *To:* Nkundiwacu, Benit <benit.nkundiw...@accenture.com> > *Cc:* Bhaskaran, Sanoop <sanoop.bhaska...@accenture.com>; pgadmin-support > lists.postgresql.org <pgadmin-support@lists.postgresql.org>; pgadmin-team > <pgadmin-t...@enterprisedb.com> > *Subject:* Re: [External] Re: PG ADMIN INSTALLATION > > > > Hi, > > > > Lets connect at 9 PM IST. > > > > https://enterprisedb.zoom.us/j/94503905063 > <https://urldefense.com/v3/__https:/enterprisedb.zoom.us/j/94503905063__;!!OrxsNty6D4my!7ilLCuiekr8VUaDTJlVMNBeXe3YkDtJZYRDynL0BXnFGweEGblVcxnZTGQLXB-2AdmeYmI8kV5xX5YbhhCVDzNSKhPEo0bC6lzPT8Q$> > > > > Thanks, > > Yogesh Mahajan > > EnterpriseDB > > > > > > On Wed, Mar 13, 2024 at 8:07 PM Nkundiwacu, Benit < > benit.nkundiw...@accenture.com> wrote: > > Latest file. > > > > > > *Nkundiwacu Benit AIP+ | Engineering Support Accenture Applied > Intelligence* > > > > > > *From:* Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > *Sent:* Wednesday, March 13, 2024 10:32 AM > *To:* Nkundiwacu, Benit <benit.nkundiw...@accenture.com> > *Cc:* Bhaskaran, Sanoop <sanoop.bhaska...@accenture.com>; pgadmin-support > lists.postgresql.org > <https://urldefense.com/v3/__http:/lists.postgresql.org__;!!OrxsNty6D4my!7ilLCuiekr8VUaDTJlVMNBeXe3YkDtJZYRDynL0BXnFGweEGblVcxnZTGQLXB-2AdmeYmI8kV5xX5YbhhCVDzNSKhPEo0bBg7UIVRQ$> > <pgadmin-support@lists.postgresql.org>; pgadmin-team < > pgadmin-t...@enterprisedb.com> > *Subject:* Re: [External] Re: PG ADMIN INSTALLATION > > > > Hi Benit, > > > > It seems you have not shared latest file from %APPDATA%/Local/pgadmin/ > > > > File you shared shows date 12 Mar. I was expecting date 13 Mar. > > Please share the latest file. > > > > Thanks, > > Yogesh > > > > On Wed, 13 Mar 2024, 7:30 pm Nkundiwacu, Benit, < > benit.nkundiw...@accenture.com> wrote: > > Hello @Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > > > > I am sharing with you the requested files. Kindly check them and have a > call with us today. > > > > Thanks, > > > > Benit > > > > > > *Nkundiwacu Benit AIP+ | Engineering Support Accenture Applied > Intelligence* > > > > > > *From:* Nkundiwacu, Benit > *Sent:* Wednesday, March 13, 2024 9:28 AM > *To:* Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > *Cc:* Bhaskaran, Sanoop <sanoop.bhaska...@accenture.com>; > pgadmin-support@lists.postgresql.org; pgadmin-team < > pgadmin-t...@enterprisedb.com> > *Subject:* RE: [External] Re: PG ADMIN INSTALLATION > > > > Hello @Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > > > > I’ll try the below but can you share with me endpoints the pgadmins > connecting to so networking team can associate a port number to it. > > > > Also please lets have a call today and check together as this is a > priority task to fix. > > > > Thanks, > > > > Benit > > > > *Nkundiwacu Benit AIP+ | Engineering Support Accenture Applied > Intelligence* > > > > > > *From:* Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > *Sent:* Wednesday, March 13, 2024 4:10 AM > *To:* Nkundiwacu, Benit <benit.nkundiw...@accenture.com> > *Cc:* Bhaskaran, Sanoop <sanoop.bhaska...@accenture.com>; > pgadmin-support@lists.postgresql.org; pgadmin-team < > pgadmin-t...@enterprisedb.com> > *Subject:* Re: [External] Re: PG ADMIN INSTALLATION > > > > Hi Benit, > > > > I tried multiple ways, but could not reproduce the issue. > > > > Do you have Antivirus installed on the system? If yes can you please check > if it is blocking nwjs/network calls? > > > > Also can you please try the below steps and let me know the output. > > > > 1.In runtime_config.json, set "fixedPort" equals to true. and portNo with > 5050. Check if launching pgadmin works. > > > > 2.Replace contents of pgadmin.js file located at 'C:\Program Files\pgAdmin > 4\runtime\src\js' with contents in the attached file. Try launching > pgadmin. > > Share logs located at %APPDATA%/Local/pgadmin/pgadmin4.***.log file. and > %APPDATA%/Roaming/pgadmin/pgadmin4.log > > > > > > Thanks, > > Yogesh Mahajan > > EnterpriseDB > > > > > > On Tue, Mar 12, 2024 at 10:11 PM Nkundiwacu, Benit < > benit.nkundiw...@accenture.com> wrote: > > Hello @Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > > > > I am sharing the requested pgadmin file. > > > > Thanks, > > > > Benit > > > > > > *Nkundiwacu Benit AIP+ | Engineering Support Accenture Applied > Intelligence* > > > > > > *From:* Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > *Sent:* Tuesday, March 12, 2024 11:51 AM > *To:* Bhaskaran, Sanoop <sanoop.bhaska...@accenture.com> > *Cc:* Nkundiwacu, Benit <benit.nkundiw...@accenture.com>; > pgadmin-support@lists.postgresql.org > *Subject:* Re: [External] Re: PG ADMIN INSTALLATION > > > > Hi, > > > > Please joint link below - > > > > https://enterprisedb.zoom.us/j/98466360166 > <https://urldefense.com/v3/__https:/enterprisedb.zoom.us/j/98466360166__;!!OrxsNty6D4my!4SBj-PJr4WU0bxLbOapWdJuzOLRE9VL1fEQFGSvKPaOdhFtafRM-f18YJOJl-ZHVUwUYhyDF-WMyHC2X3abTc_M2NA_X_Spl07U3ew$> > > > > Thanks, > > Yogesh Mahajan > > EnterpriseDB > > > > > > On Tue, Mar 12, 2024 at 7:20 PM Bhaskaran, Sanoop < > sanoop.bhaska...@accenture.com> wrote: > > Hi Yogesh, > > > > Can we get back into a call? > > > > > > *Thanks & Regards,* > > > *Sanoop Bhaskaran AIP+ | Technical Account Manager* > > *Accenture Applied Intelligence* > > > > > > *Mobile*: *+1 647-997-4599* > > *Upcoming PTO*: *None* > > *Public Holiday : None* > > *Upcoming Training/Workshop*: *None * > > > > > > > > *From:* Nkundiwacu, Benit <benit.nkundiw...@accenture.com> > *Sent:* Tuesday, March 12, 2024 9:39 AM > *To:* Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > *Cc:* pgadmin-support@lists.postgresql.org; Bhaskaran, Sanoop < > sanoop.bhaska...@accenture.com> > *Subject:* RE: [External] Re: PG ADMIN INSTALLATION > > > > Hello @Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > > > > I tried to install pgadmins version 8.3 but its not supported by the > windows versions. > > > > Thanks, > > > > Benit > > > > *Nkundiwacu Benit AIP+ | Engineering Support Accenture Applied > Intelligence* > > > > > > *From:* Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > *Sent:* Monday, March 11, 2024 11:47 PM > *To:* Nkundiwacu, Benit <benit.nkundiw...@accenture.com> > *Cc:* pgadmin-support@lists.postgresql.org; Bhaskaran, Sanoop < > sanoop.bhaska...@accenture.com> > *Subject:* Re: [External] Re: PG ADMIN INSTALLATION > > > > Hi, > > > > We can connect at 6PM IST Tuesday. Please find the meeting link. > > > > https://enterprisedb.zoom.us/j/96997336846 > <https://urldefense.com/v3/__https:/enterprisedb.zoom.us/j/96997336846__;!!OrxsNty6D4my!6AEFwN6znBMo4yJFT8GmXyuKlDjDbLfTcRPoSQjbyC59EWlurtiLuns_GesB0Nb0LOHb7UceGc48WXPg-oGbp-zBPXnVxKPi7O_vcQ$> > > > > Thanks, > > Yogesh Mahajan > > EnterpriseDB > > > > > > On Mon, Mar 11, 2024 at 9:45 PM Nkundiwacu, Benit < > benit.nkundiw...@accenture.com> wrote: > > Hello @pgadmin-support@lists.postgresql.org > <pgadmin-support@lists.postgresql.org> / @Yogesh Mahajan > <yogesh.maha...@enterprisedb.com> > > > > Kindly provide US time zone engineer to help us solve pgadmins issues > we’re facing. > > > > Thanks, > > > > Benit > > > > *Nkundiwacu Benit AIP+ | Engineering Support Accenture Applied > Intelligence* > > > > > > *From:* Nkundiwacu, Benit > *Sent:* Monday, March 11, 2024 12:13 PM > *To:* Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > *Cc:* pgadmin-support@lists.postgresql.org; Bhaskaran, Sanoop < > sanoop.bhaska...@accenture.com> > *Subject:* RE: [External] Re: PG ADMIN INSTALLATION > > > > Hello @Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > > > > Kindly please let me know if you’re available 6pm IST tomorrow 3/11/2024. > > > > Thanks, > > > > Benit > > > > > > *Nkundiwacu Benit AIP+ | Engineering Support Accenture Applied > Intelligence* > > > > > > *From:* Nkundiwacu, Benit > *Sent:* Friday, March 8, 2024 4:50 PM > *To:* Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > *Cc:* pgadmin-support@lists.postgresql.org; Bhaskaran, Sanoop < > sanoop.bhaska...@accenture.com> > *Subject:* RE: [External] Re: PG ADMIN INSTALLATION > > > > Hello @Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > > > > I am available Monday 11/03/2024 6PM IST. Let me know if that works for > you as well. > > > > Thanks, > > > > Benit > > > > > > *Nkundiwacu Benit AIP+ | Engineering Support Accenture Applied > Intelligence* > > > > > > *From:* Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > *Sent:* Friday, March 8, 2024 6:00 AM > *To:* Nkundiwacu, Benit <benit.nkundiw...@accenture.com> > *Cc:* pgadmin-support@lists.postgresql.org; Bhaskaran, Sanoop < > sanoop.bhaska...@accenture.com> > *Subject:* Re: [External] Re: PG ADMIN INSTALLATION > > > > Hi, > > > > My working time is 9AM-6PM IST. We can connect in between. pgadmin > installers are not tested on 32 bit systems. > > > > Thanks, > > Yogesh Mahajan > > EnterpriseDB > > > > > > On Thu, Mar 7, 2024 at 7:54 PM Nkundiwacu, Benit < > benit.nkundiw...@accenture.com> wrote: > > Hello @Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > > > > My windows system type is 64 bit. Also the latest pgadmins version is not > supported by windows version. > > > > > > Let me if you can provide an engineer to check with me. My availability is > 9am-5pm Canada est. > > > > Thanks, > > > > Benit > > > > > > > > *Nkundiwacu Benit AIP+ | Engineering Support Accenture Applied > Intelligence* > > > > > > *From:* Nkundiwacu, Benit <benit.nkundiw...@accenture.com> > *Sent:* Thursday, March 7, 2024 12:26 AM > *To:* Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > *Cc:* pgadmin-support@lists.postgresql.org > *Subject:* Re: [External] Re: PG ADMIN INSTALLATION > > > > Hello, > > > > Kindly share both 32 and 64 pgadmins. > > > > Thanks, > > > > Benit > > > > Get Outlook for iOS > <https://urldefense.com/v3/__https:/aka.ms/o0ukef__;!!OrxsNty6D4my!55eFAQZSdyDhpwJTWaEPvUG3xFGL191ucsM4Dv_0aQb3VQIC1CPOGYQkvsP92jPj8ShVNchrjMqYrfgKbfh95ZMcJViTm3Yk7Y9HSg$> > ------------------------------ > > *From:* Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > *Sent:* Wednesday, March 6, 2024 11:41:28 PM > *To:* Nkundiwacu, Benit <benit.nkundiw...@accenture.com> > *Cc:* pgadmin-support@lists.postgresql.org < > pgadmin-support@lists.postgresql.org> > *Subject:* Re: [External] Re: PG ADMIN INSTALLATION > > > > Hi, > > > > I am able to install and launch pgadmin successfully on Windows Server > 2019. > > What is your system type? Are you using 32 bit? pgadmin does not support > 32 bit systems. > > > > Thanks, > > Yogesh Mahajan > > EnterpriseDB > > > > > > On Wed, Mar 6, 2024 at 7:54 PM Nkundiwacu, Benit < > benit.nkundiw...@accenture.com> wrote: > > Hello @Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > > > > Hope you’re doing great. > > > > I have tried to install pgadmin latest version and the program is not > supported. > > > > Kindly let us which pgadmin version is compatible with the window version > I am using. > > > > Thanks, > > > > Benit > > > > > > *Nkundiwacu Benit AIP+ | Engineering Support Accenture Applied > Intelligence* > > > > > > *From:* Yogesh Mahajan <yogesh.maha...@enterprisedb.com> > *Sent:* Wednesday, March 6, 2024 4:30 AM > *To:* Nkundiwacu, Benit <benit.nkundiw...@accenture.com> > *Cc:* pgadmin-support@lists.postgresql.org > *Subject:* [External] Re: PG ADMIN INSTALLATION > > > > *CAUTION:* External email. Be cautious with links and attachments. > > > > Hi, > > > > From the screenshot it seems you are using pgadmin version 7.x. > > Kindly upgrade to latest 8.3 which can be downloaded from here > <https://urldefense.com/v3/__https:/www.pgadmin.org/download/__;!!OrxsNty6D4my!4qKCLQJTGtjSeE4Ws5bMWhExm1MzFBKv9ZmG12L8EL6NX5gMAfTBesMlC2EPSWTqDVl8CM8n-ouaSQ6mqakjZumBXMcQeKiFA85X-w$> > . > > > > Thanks, > > Yogesh Mahajan > > EnterpriseDB > > > > > > On Wed, Mar 6, 2024 at 2:46 PM Yogesh Mahajan < > yogesh.maha...@enterprisedb.com> wrote: > > Hi, > > > > Can you please provide OS details. Also from where did you download the > pgadmin installer? > > > > Thanks, > > Yogesh Mahajan > > EnterpriseDB > > > > > > On Wed, Mar 6, 2024 at 2:27 PM Nkundiwacu, Benit < > benit.nkundiw...@accenture.com> wrote: > > Hello @pgadmin-support@lists.postgresql.org > <pgadmin-support@lists.postgresql.org> > > > > We kindly seek your support on below issue we are facing. Kindly help us > in resolving this issue. > > > > > > Thanks, > > > > Benit > > > > > > *Nkundiwacu Benit AIP+ | Engineering Support Accenture Applied > Intelligence* > > > > > > > ------------------------------ > > > This message is for the designated recipient only and may contain > privileged, proprietary, or otherwise confidential information. If you have > received it in error, please notify the sender immediately and delete the > original. Any other use of the e-mail by you is prohibited. Where allowed > by local law, electronic communications with Accenture and its affiliates, > including e-mail and instant messaging (including content), may be scanned > by our systems for the purposes of information security, AI-powered support > capabilities, and assessment of internal compliance with Accenture policy. > Your privacy is important to us. Accenture uses your personal data only in > compliance with data protection laws. For further information on how > Accenture processes your personal data, please see our privacy statement at > https://www.accenture.com/us-en/privacy-policy. > > ______________________________________________________________________________________ > > www.accenture.com > >
